Stuart's letter describes almost exactly what happened to me.
It's clear that Telstra's sales agents haven't a clue, or don't care
about the realities of connectivity. Telstra must be held accountable
for this.
It's important for anyone failing to get the BB bundle promised to
insure that Telstra is not hanging on to the phone account afterwards
without your knowledge. Sneaky biz.
Happy holidays,
Vlad James
on ISDN because even minimal BB is not available to all residents of
the MBD
On 24, Dec 2006, at 6:04, Stewart Woods wrote:
We recently switched our home phone from Telstra over to a bundled
deal with Westnet.
In the following week we received no less than 5 phone calls from
Telstra offering all kinds of wonderful deals (Both net and phone)
for us to return.
On the 5th call, I actually paid a little attention and was offered
8Mb/10Gb limit cable broadband setup with no connection fee/free
modem along with a similarly enticing deal on the home phone
After an hour of discussion...(snipped)
