On 25/05/2007, at 3:32 PM, Jon Davison wrote:
I wonder if anyone could help my friend with this problem, or if
anyone has experienced similar things. BigPond are stating that she
is currently at 759Mb usage with her emails, and are going to start
charging her for
overuse. I have had a look at her mail folder in 'Users/Library/
Mail' and it is only 49.9Mb at present. She does not download
anything off the internet, and does not receive or send large files.
Can anyone be using her account, if so to what purpose? and how can
they do this? I assume that she does not need a firewall for the
Mac, as long as she downloads the latest security patches from
Software Update?
So it would appear that someone is downloading files using her
account? she only has one machine and lives alone. We have no idea
where this usage is coming from. I have copied her (Mrs Nola
Turner) into this
message, just in case you may wish to email her direct for more
info. She uses an iMac/1.83GHz intel/OS 10.4.4/512Mb RAM/320Gb HD.
Any help would be greatly appreciated
With thanks
Jon
Unbelievable ....
She cannot change password herself ????
They cannot say when and where the data was used ????
AND it starts charging after basic use !
Other ISP's have gone past these road blocks years ago .
Time for a change of ISP .
In the meantime make sure HER personal Firewall is turned on .
Preferences- sharing - Firewall
Bob
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
