Hi Guys, Apple have a support article on how to authorise/deauthorise and deauthorise all machines here http://docs.info.apple.com/article.html?artnum=93014
In a nutshell if you can still access the machine that has the authorised music you should be able to deauthorise via the Store menu in iTunes - choose deauthorise. If you can't access the machine you could wait till all 5 authorisations are used open iTunes go the Store option choose Account under the Quick Links section login and you will have a deauthorise all button - you can only use this once a year though. I have and it's worked as advertised. Regards, Chris. > From: Evers <[EMAIL PROTECTED]> > Date: Mon, 17 Dec 2007 17:28:43 +0900 > To: WAMUG Mailing List <[email protected]> > Subject: Re: problems with iTunes purchased songs on reformatted mac > Hi Mark, everyone, We also have a problem with purchased iTunes files - the motherboard in my G5 iMac PPC was replaced under warranty so now has a different serial #. My daughter's purchased iTunes files had to be authorised to the new serial #, thus using another of the permitted number of devices (5 in total I believe), meaning that she has to de-authorise another machine. As it turns out, the replacement motherboard has a fault, so when we get another new one (under warranty) that will use yet another iTunes "life". So, like Mark, does anyone know how to work around this to get back the "lost" authorities? Cheers Tony Evers Community Mental Health Educator "Supporting The Transition To Parenthood" PO Box 5075 Albany WA 6332 ph 08 9844 6317 [EMAIL PROTECTED] Take a moment to consider - am I confusing wants with needs? On 17/12/2007, at 5:04 PM, Mark Secker wrote: > I've got a user that I support who had his machine reformatted and > now is unable to play most of his iTunes store purchased music. > > he's re authorised his computer and some protected purchased tracks > play and others don't. > Looks like newer but still pre formatting purchases play- but older > ones don't seem to want to play. Possibly one lot were purchased > with one credit card and the others with another or possibly one > lot with prepaid cards and another lot with credit cards? > > > failing that anybody had any success <cough> cracking* <cough> > iTunes songs - remember that we can't play them at all so the old > "burn them to a CD then re rip them as MP3's" trick isn't going to > work here. > > > *feel free to contact me off list if you know a work around here > but don't want to blurt it out on list... > > > > > thanks > > > -- > ~ > Mark Secker IT Labs Manager & Computer Support Officer > School of Business IT Services. > ph# 61-8-6488 1855 <mailto:[EMAIL PROTECTED]> > University of Western Australia - CRICOS Provider No. 00126G > ~ > > "It takes an idiot to do cool things.... that's why it's cool" > - Haruhara Haruka (FLCL) > > http://www.pbase.com/marxz > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[EMAIL PROTECTED]> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[EMAIL PROTECTED]> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[EMAIL PROTECTED]>
