Thanks to Neil H, Shay and Peter H for your thoughts on my query about accessing Workdesk.

I've since found a little more info, after finding a Windows machine on which to launch the software I've been given. The software sent to me is Cisco's VPN Client, which has been sent to me in order to access the server on which I presume a Workdesk application and database is housed. So this VPN Client has nothing to do with WorkDesk itself. It's just a means of accessing the remote server (I think?).

So would the MacOS have the functionality of Cisco's VPN Client built into it? What prompts me to ask that question is that I notice within my Mac's Network settings that there is a VPN (L2TP) option, which I currently have set as inactive. Could I use these settings instead of a 3rd party VPN Client?

Or, do I need to obtain a Mac version of VPN Client which, according to <http://www.cisco.com/en/US/products/sw/secursw/ps2308>, does exist.

Apart from the Windows version of the VPN Client application, I've been given a server and Workdesk login, and a Username and password.

Cheers, Steven


On 28/08/2008, at 5:10 AM, Steven wrote:

Hoping someone can give me a tip or two please.

I need to access a 3rd party database <www.workdesk.com.au> housed on a remote server, and to do so someone has given me a bunch of files to instal on my machine.

They are clearly Windows files, named as follows...

data1.cab
data1.hdr
data2.cab
DelayInst.exe
ikernel.ex_
installservice.exe
InstHelper.dll
layout.bin
Setup.bmp
Setup.exe
Setup.ini
setup.inx


Does this give anyone much of a clue as to what's actually being installed, and should I be able to achieve the same thing on from my Mac (running latest OS) without having to use Bootcamp or any virtual Windows software? Workdesk are a closed shop when it comes to Mac support or answering questions.

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