Hello Wendy & Michael,
Have you tried fully de-authorising the iTunes application and then
reauthorising it, so the program goes through a full cycle of changing
the authorisation
settings.
Then Quit iTunes and restart iTunes.
If you've hit the five-authorisation limit so that when you try to get
iTunes authorised you get the message that you've hit that limit, log
into your iTunes Store account.
You should see a button that will allow you to clear all your
authorisations.
You can then reauthorise those systems you are currently using.
Note: You may only use this feature once per year. The de-authorise
All button will not appear if you have fewer than 5 authorised
computers, or if you have used this option within the last 12 months.
If you need assistance on using this feature, please contact the
iTunes Store support via email.
(http://www.apple.com/support/itunes/store/)
<http://support.apple.com/kb/HT1420>
Cheers,
Ronni
On 28/09/2008, at 1:34 AM, Wendy S. Austin wrote:
Michael,
I know this won't help, but I have this exact same problem with four
iTunes songs, it goes round in circles asking for reauthorisation
etc etc. All other iTunes songs play with no problems, it is just
with these four.
A friend of mine had a similar problem a couple of years ago and he
contacted Apple and they were able to resolve the issue for him. I
am planning on doing that soon.
Wendy
On 27 Sep 2008, at 10:44, Michael Kane Taylor wrote:
I have just restored (with Super Duper) to a new machine and am
encountering problems in iTunes authorisation. Many of my
playlists will function normally but for all iTunes purchased music
I get the message "This computer is not authorised to play. (title
of tune). To play this song you must authorise this computer to
play songs using the account "[EMAIL PROTECTED]".
This is not my account name. When I correct it to my actual account
([EMAIL PROTECTED]) I get the message that the machine is already
authorised and upon attempting to play the tune I once more get the
initial message asking me to authorise in the name of an account
that does not exist. And so on...........
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