I've been with Bigpond's NextG wireless for a year now.
(After a happy stint with Westnet, it was always going to be difficult.)
Bigpond's collection of monthly fees is excellent.
Telephone support is a hassle, generally unsatisfactory.
Bigpond's advertising and merchandising is a nuisance.
Bigpond's value is questionable ($90/3Mb).
Actual wireless service is satisfactory, sometimes good.
I'm only with them because I have no other choice.
And that's why they can charge exorbitant fees.
Vlad James
Sawyers Valley
.............. Frank Biundo wrote .........
I was wondering if anyone is with Bigpond and can tell me how they
are with
their service and support especially for Mac users.
I have regularly been hounded by Telstra over the years to go back
to them
with my broadband and home phone but they have never been
competitive until
now. The deal they are offering me now will save me about $40.00 a
month
with unlimited free local calls.
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