I might as well add my bit.
I had used Computer Trade Centre exclusively almost since they
started. As they provided first class and better service I learnt a
hell of a lot about Macs.
When they closed I was devastated. However I was armed with 'The
Knowledge'.
As DigiLife in the city was convenient I got my software from them but
I knew exactly what I wanted and what price I should pay. However was
not very impressed with the customer service. I did try the service
department a few time but they were hopeless so went to Artref.
Currently I'm negotiating with a number of people including Artref to
provide my support.
Now armed with the other Mac places in Perth I can now look further.
Customer service is the name of the game! A good sales person can
sell the milk in his/her mother's milk?
Know what you wanted and get what you want! The Apple web site is an
excellent resource.
Stuart Breden
PO Box 132
Kalamunda WA 6926
Hm Ph: (08) 9257 1577
Wk Ph: (08) 9291 4599
Mbl: 0417 053 266
On 10/04/2009, at 7:52 PM, Jane Griffiths wrote:
Having recently experienced the MacWorx service when my MacBook Pro
went in to them for repairs I can definitely "Fourth" that
comment :-) they were excellent!
Jane.
On 10/04/2009, at 7:43 PM, Malcolm McCallum wrote:
I THIRD IT :-0
Mac
On 10/04/2009, at 11:20 AM, Les Standish wrote:
I second that, nobody can hold a candle to Mike.
Les
On 09/04/2009, at 9:21 PM, Nathalie Collins wrote:
Or..you have to deliver awesome service like Applecentre
Joondalup. Service that Mac Evangelists will travel for. :-)
Myer, DJs and, frankly, Digilife never held a candle to Mike.
On 09/04/2009, at 7:45 PM, Rod wrote:
I remember them well Reg :-)
And not knowing when the elephant in the room (Apple) is likely
to open a store, plus Myers, DJs and other retailers selling
macs makes life difficult. You either have to specialise like
Artref and Team Digital, be a big chain like nextbyte, or be
beyond the major retail arc like Macworx. Being in the city
with extraordinary rents and low margin products is an
incredibly hard way to make a dollar.
Seeya
Rod
Sent from my iPhone
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