Can anyone confirm that my experience with sending email on the 3G
network is more general than mine, alone?
My iPhone contract is with Telstra but my current ISP is People
Telecom. Therefore I have the need to specify two outgoing mail
servers: mail.bigpond.com for the 3G network and
smtp.per.people.net.au for WiFi connections. Under Settings>mail
etc>accounts>outgoing mail server it is necessary to set a Primary
Server (smtp.people in my case) and 'Other SMTP
Servers' (mail.bigpond) and there it states that:
"If Mail is unsuccessful using the primary server, it will try the
other SMTP servers in succession."
However my experience is that with the Primary Server toggled 'ON',
using a 3G connection, Mail will try to send an email and, after some
delay fail with the message: 'The server rejected one of the
recipient's addresses (sic). The message has been placed in the
Outbox' If the Primary Server is toggled 'OFF' in this configuration
the message is sent but not as quickly as with a WiFi connection where
the Primary Server is toggled 'ON' It appears as if contact with the
Primary Server is still attempted before the Secondary SMTP server is
used. (so does OFF not really mean OFF?)
I have set up an account with bigpond as the Primary and the same
situation is seen in reverse ie: under WiFi if bigpond is toggled OFF
an email is sent after a delay but not at all if bigpond is toggled ON.
Having to manually configure the primary SMTP server's state whenever
the network connection is changed is seemingly contradictory to what
the Settings note about 'Other SMTP Servers' implies.
I had hoped that the upgrade to iPhone 3.0 would resolve the problem
but it hasn't. Nor has restoring everything 'as a new phone' (ie
without any previous settings) made any difference.
I have spent a fair bit of time talking to Telstra and Apple and, in
fact it was only in the past few days that I worked out the above
solution and was able to send emails using 3G connections although I'm
sure there wasn't this difficulty when I first set up the phone's
email. I want (need?) to send very few emails using a 3G connection
but this is, nevertheless, pretty frustrating :(
At no stage has there been any difficulty receiving email or
connecting to the net on either 3G or WiFi connections
peter meyer
0408 902349
pmo...@people.net.au
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