As a registered user of Discus, I received a mailout which addressed problems with Discus and operating systems. Interesting?

The following is the message received....

At 1:18 AM +0000 20/9/09, discus world users wrote:
Discus User Alert

Dear registered Discus user, we have seen a flurry of tech support inquiries in recent weeks about compatibility with Macintosh OSX 10.6 (Snow Leopard) and also Windows users calling about quicktime issues if they install iTunes 9, as well as information about the upcoming Windows 7 system.

Rest assured that whenever a major system change occurs, we will make any necessary changes to Discus immediately and post a new version on our website at www.magicmouse.com under the "Download Updates" section. The latest Discus version is 4.24.

To our knowledge Discus 4 appears to be running fine. We are seeing huge numbers of problems with Snow Leopard in general however as Apple really bungled their recent release. Apple had to rush out a service pack (6.1) to prevent a riot, and many defects remain. If your livelihood depends on smooth functioning of your Macintosh, please avoid installing Snow Leopard until 6.2 is released. Snow 6.0 almost completely ruined printing. If you have already installed Snow, be sure to download the latest versions of printer drivers, many companies like Epson updated their drivers after Snow shipped, and some like DYMO have not yet released Snow drivers.

We are old hands at computers, going back to the punch card era, and can state with authority that if you value your time and would like to avoid unnecessary frustration in your life, we recommend that you NOT UPGRADE TO ANY NEW OPERATING SYSTEM UNTIL SIX MONTHS HAVE PASSED. The trusting people who recently purchased Apple's Snow Leopard and immediately installed it were greeted with hundreds of terrible bugs. It was reckless of Apple not to test their system more thoroughly before releasing it to millions of paying customers.

When you immediately upgrade to a major new operating system version you are basically volunteering to be an unpaid tester for the supplier. Unlike bran muffins fresh operating system versions are not better - they are more like wine which benefits from age. Operating systems are among the most complex projects ever attempted with hundreds if not thousands of man years of work inside, and every major system shipping today went out the door with tens of thousands of known defects. Both Apple and Microsoft have a bug tracking system and the managers at Apple and Microsoft know full well that their products are riddled with defects but market forces dictate that they ship on a fixed calendar schedule regardless of the consequences to the customer, and if they waited until the product was flawless it would never ship at all.

Approximately 35% of the laptops containing Vista were downgraded to XP. And this is after an entire year of vista on the street.

There are two places you can be in the computer world - the bleeding edge and the trailing edge, and we recommend to all our customers to buy proven hardware technologies that are least two years old and try to stay behind in operating systems until you start to hit problems because you are too far behind. When you stay behind a bit you enjoy low prices, complete reliability, and lots of technical help.



Regards,

The Discus Support Team


Kevin



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