Good morning Ronni, My colleague is using a HP LaserJet P2014n. From its title, it looks like <http://www.mariasguides.com/2009/09/03/using-an-hp-laserjet-2100tn-with-sno w- leopard/> will be useful.
Thank you, Michael. On 2/10/09 7:36 AM, "Ronda Brown" <ro...@mac.com> wrote: > > Hello Michael, > > You don't mention what Model HP Laserjet Printer your friend is using > (or trying to use) in Snow Leopard. > > "Snow Leopard is the first version of Mac OS that doesn¹t support > AppleTalk. While that shouldn¹t be an issue for most people, if have > an ancient printer that uses Ethernet and AppleTalk to connect to your > computer, you might have a problem." > > This HP Support Document covers Mac OS X 10.6 HP Printer issues and > how to solve them: > <http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&o > bjectID=c01844177&prodTypeId=18972&prodSeriesId=25469 >> > > Another very good article here: > <http://www.mariasguides.com/2009/09/03/using-an-hp-laserjet-2100tn-with-snow- > leopard/ >> > > > Cheers, > Ronni > > 17" MacBook Pro Intel Core 2 Duo > 2.4 GHz / 4GB / 800MHz / 500GB > OS X 10.6.1 Snow Leopard > > > On 01/10/2009, at 5:34 PM, Michael Hawkins wrote: > >> >> A colleague cannot get his printer to print Word documents since >> installing >> OS 10.6.1. >> >> He has a current model iMac. >> >> He gets a library error message when attempting print Word documents. >> >> Adobe pdf docs print, even though "printer offline" message is >> displayed. >> >> Can't find any new drivers on HP USA site. >> >> Has checked for updates to Word, reinstalled driver, repaired >> permissions, >> unplugged and replugged printer, restarted and torn hair out. >> >> >> In short, none of the tried and true methods have worked. >> Any suggestions? >> >> Regards, >> >> Michael Hawkins. >> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
