Thanks Graeme

I'm not sure which printer you have (possibly Canon) but my experience with the 
RIHAC CISS with my Epson Photo R230 has been very easy and almost flawless over 
the last 15 months. No drama with having to insert chips (they're in the 
supplied continuous cartridges) and the fitting took about 5 minutes. I have 
refilled once in the time I've had the system - a less than 5 minute process.

The quality of the prints, to my untrained eye, were at least as good as the 
Epson carts. I had a problem with fading at one stage and this was due to  
using lower quality Kodak paper. On the couple of times I've contacted RIHAC 
for technical issues I was impressed by their commitment and expertise.

And John, if you're concerned about quality my suggestion is to be more mindful 
of getting good paper with a resin coating such as Ilford or perhaps the Epson.

Cheers

Mike Fuller

On 09/03/2010, at 12:49 PM, Graeme Winters wrote:

> 
> RIHAC continuous ink system
> 
> 
> Following the meeting earlier this year I took the step of buying the rihac 
> continuous ink supply system as a means of reducing the cost of genuine or 
> refilled cartridges.
> To say that the continuous ink system is complicated is an understatement.
> The manual is quite comprehensive and if there is any criticism of this it 
> would be that the diagrams and pictures showing the various parts etc are not 
> quite as clear as you may expect
> 
> To connect to this system you must remove the small gold chips at the base of 
> each original ink cartridge and fit this to the corresponding colour of the 
> set with the kit.
> The positioning of these chips is critical as is fitting the chip to the 
> correct colour.
> I spent 50 minutes on the phone with Sam a senior technician with rihac last 
> Friday trying various things in order to make the system work.
> Sam then offered to send me a completely new kit with the chips fitted and 
> this arrived Monday morning early
> This fix did not allow me to print so again I spent almost an hour on the 
> phone with Sam doing head cleans etc until we tried a restart and after 
> several test prints I finally achieved a good quality copy
> 
> The saga is over and I am now able to print again
> When I next need ink I will order 100ml bottles from rihac and these will 
> cost $13 plus postage for 100 ml
> 
> I cannot comment on the quality of the ink so far but I would reckon that I 
> have about 12 to 18 months supply with the system now. The ink may last 
> longer that the printer itself
> 
> Although I did encounter many problems during the set up stage the service 
> and phone support by Sam  at RIHAC was first class.
> Perhaps some of the problems were were related to my advanced age but the 
> support provided by Sam really was very good
> 
> Thought that this may be of interest to other users
> 
> Graeme
> 
> IMAC 27
> 
> 



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