Hi Peter, Yes, I mentioned to Peter (Crisp) that changing the keyboard makes it a special order (same as extra RAM or whatever) - I wanted the i7 processor so it was a special order anyway for me - so changing the keyboard didn't add to the delivery time - which was longer when I placed the order (Apple's Friday Nov 27 one-day-sale) as the new iMacs were just released.
I guess I ordered mine direct from the Apple store, so I didn't have a problem remembering to order what I wanted ;o) If a special order adds 2 weeks or more to your delivery time, it sounds like Apple doesn't make it easy for you as a reseller - on the Apple store website, changing the configuration currently changes the delivery from "Estimated Ship: Within 24hrs" to "Estimated Ship: 2-4 business days" As I say, delivery was longer for me back then - but Apple shipped it to me direct from China and I still got it much quicker than a friend who placed his order with a local reseller - he was happy with that though, because he wanted the personal service, advice and setup that the reseller provided. I do remember thinking that it was strange that Apple kept their reseller waiting longer than their direct customers - you guys must have a real love/hate relationship with Apple ;o) Me too - I love the look and feel of the wireless keyboard and hate that Apple don't do a wireless numeric keyboard! Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: [email protected] on 21/4/10 8:26 AM, Peter Hinchliffe at [email protected] wrote: > > > On 20/04/2010, at 11:30 AM, Neil Houghton wrote: > >> >> Hi Peter, >> >> It's no problem to get a full numeric keyboard (instead of the cut-down >> wireless one) - you just specify that when you place your order - of course >> this does make it a special order (same as extra RAM or whatever) so you may >> not be able to just walk into a retailer and walk out with the computer >> (assuming they have it in stock, anyway). >> >> There is no extra charge for this option - since the full wired keyboard >> actually has a cheaper RRP than the wirelesss one (they don't rebate you the >> difference though!). >> >> > > It's not quite that easy. My problem as an Apple Solutions Reseller is that > (a) I have to remember to order the extended keyboard option specifically, > which I don't always manage to do, and (b) such an order is treated by Apple > as "built to order" in the same way as asking for an odd RAM configuration or > larger hard drive would do. This means a delay of two weeks or more before I > can deliver, even if there are plenty of iMacs in stock at the supplier. > > I'm not working from a shop, so it's neither practical nor profitable for me > to keep a large amount of numeric keyboards around, and then I've got the > extra problem of what to do with the exchanged wireless keyboards. There's no > easy way out of this. > >> What really annoys me is that Apple doesn't offer a wireless version of the >> full numeric keyboard - I'm sure that the extra keys can't have that >> devastating an effect on the battery life! > > The pity is that they used to, before the introduction of the aluminium > version. It was the old white plastic version, but it worked fine. > > Peter Hinchliffe Apwin Computer Services > FileMaker Pro Solutions Developer > Perth, Western Australia > Phone (618) 9332 6482 Mob 0403 064 948 > -------------------------------------------------------------------- > Mac because I prefer it -- Windows because I have to. > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
