On 23/06/2010, at 1:30 AM, Kaye Tucker wrote:

> 
> Hi, I am a total computer dummy that decided to use Apple's contrary to my 
> families suggestion.  I have had several MacBookPro's for the last 2 years 
> and had no major problems.  I have to run Fusion and XP to operate my various 
> sewing programs.  Yesterday I decided to buy an Imac 21.5" but am having no 
> joy installing XP.  I assumed that if I installed the Mac operating system 
> again it would clear the entire computer but it seems to have installed 
> everything twice.   Could someone please tell me how I clear the entire hard 
> drive so that I can start from scratch again please?
> 
> Thanks,
> Kaye

I can't really imagine what problems you might be encountering here, but it 
seems you do need to set things back to scratch. 

First, a couple of questions: 

1. Do you still have access to your previous Mac?

2. If so, did you take the opportunity when starting up your new Mac to 
transfer data from your old one?

In any event, your fist order of business to to sort your nrw Mac out. You'll 
need the grey System Install DVD you would have received with your new Mac. 
You'll need to boot your iMac from that by inserting the DVD, double-clicking 
the "Install Mac OS X" icon, and when the installer is up and running after the 
computer restarts, choosing the "Erase and Install" option. 

When the iMac restarts, is is very important that you have your old Mac 
available if possible, and to make suer that you follow through the the option 
to transfer your old data. You will need a Firewire cable available to make 
this as easy as possible for yourself.

If all goes well Fusion and all its components should be back and you should be 
able to resume life as normal.  

If there are aspects of this approach that do not work you may need some 
one-on-one help.


Peter Hinchliffe        Apwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482    Mob 0403 064 948
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Mac because I prefer it -- Windows because I have to.



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