Hi Ronni Thanks for that but still no joy. I've followed the steps you mention but when I select "show password" I am asked for my keychain login password. The only password I know is my main login password and when I insert that I get a message saying it is invalid. Is there a separate admin password?
I did the verify process and no problems were found. All I had done was open Keychain Access, looked at what was there, decided I did not understand it and left the site, so still can't work out what has caused the problem. Kind regards Laura On Thu Jun 24 12:35 , Ronda Brown <ro...@mac.com> sent: > >On 24/06/2010, at 11:46 AM, Laura Webb wrote: >Hi Ronni > >When you recently responded to a query and indicated how you use Keychain I >decided I should have a look at whether I should be doing likewise. I didn't get very far, was not sure what to do so just left it alone. > >At least that's what I thought I had done but now I am locked out of Mail and >am constantly asked for a password. The only password I know to use is my Login password which is not accepted. I've tried clicking on the closed padlock but that has no effect. I've followed the steps in Mail Help but still cannot get anywhere. > >Please can you tell me what I have done to cause this problem. The only way I >can access Mail is to go through my ISP and webmail. > >Kind regards >Laura > >MacBook 10.6.4 > >Hi Laura, >Without knowing exactly what you did in your Login Keychain, it is very >difficult to advise you.A couple of things to try: >A)1. Open Keychain Access: >2. Click 'Login' (under Keychains in the left column) >3. Then in the right column, scroll down to you find an entry for your Mail >account.It will be something like 'mail.iinet.com.au' >4. double click on the icon beside it >5. select 'show password' >6. Type in your admin passwordKeychain will then show you your Mail Account >password. > >B). See if you can verify your Keychain. >Open Keychain Access, located in the Utilities folder in the Applications >folder. > >1.. Open Keychain Access > >2.. Choose Keychain Access > Keychain First Aid. > >3. Enter your user name and password. > >4. Select Verify and click Start. Any problems found will be displayed. > >If there are problems, select Repair, and then click Start. > > > >Cheers, >Ronni > >17" MacBook Pro  Intel Core i72.66GHz / 4GB / 1067 MHz DDR3 / 500GB Serial >ATA Drive @ 7200rpm >OS X 10.6.3 Snow Leopard >Windows 7 Ultimate (under sufferance) > > > > > > > >-- The WA Macintosh User Group Mailing List -- >Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
