Hi Chris, I've replied to your email to WAMUG Mailing list as you are more likely to receive help from someone 'On List'; who is using this Telstra Wireless Next G Gateway Modem/Router.
In answer to your question below: Go to System Preferences > Network Select your connection in the left hand column Click 'Advanced' Check under TCP/IP - Router: Is it showing the Router's IP Address there? Under 'DNS' and in DNS Servers, click + and type in the Router's IP Address as the DNS Server on your MacBook Pro. Cheers, Ronni On 09/08/2010, at 12:52 PM, Chris Burton wrote: > Hi Ronni > > I have to get this router hooked up soon and have been unable to since you > sent your last advice back at the end of May (see below). My memory is a bit > slow today, so would you please refresh it? > > Below you say I need to: > >> Put the Router IP Address as the DNS Server on your MacBook Pro > Can you please let me know where I do this? I imagine it is in the Network > setting somewhere? > > I can see where I need to change the primary and secondary addresses through > the router config site, but not on the mac > > Thanks very much for your help > > Chris > > > > On 21/05/2010, at 4:27 PM, Ronda Brown wrote: > >> Hi Chris, >> >> Did he try these DNS address in the NextG router. Untick 'Use automatic DNS' >> and add the one's for your State. >> i.e. Primary DNS Server IP Address: 61.9.242.33 >> Secondary DNS Server IP Address: 61.9.226.33 >> >> Put the Router IP Address as the DNS Server on your MacBook Pro >> >> <http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5586&display=content> >> >> Cheers, >> Ronni >> >> On 21/05/2010, at 11:36 AM, Chris Burton wrote: >> >>> Hi Ronni >>> >>> Thanks heaps for your link and info on this problem. I spent over 3 hours >>> with the Telstra guy with no solution except that it appears that the >>> earlier software version on the loan router works, but the later version on >>> the new router does not!! >>> We went through all the settings outlined on the admin page as well. >>> >>> The Primary and secondary DNS server addresses differ between the link and >>> the actual admin summary page. >>> >>> He is going to ask Big Pond to investigate, as it may be a common thread >>> for other mac users. >>> >>> Best regards >>> >>> Chris >>> >>> >>> On 18/05/2010, at 2:36 PM, Ronda Brown wrote: >>> >>>> Hi Chris, >>>> >>>> Click on the link below and then see what LAN IP Address: WAN IP Address: >>>> Default Gateway: Primary DNS Server: Secondary DNS Server: >>>> And Link & Signal Strength. >>>> >>>> <http://emulators.netcomm.com.au/3g9wb/index_1.html> >>>> >>>> Cheers, >>>> Ronni >>>> >>>> On 18/05/2010, at 2:16 PM, Chris Burton wrote: >>>> >>>>> Hi Ronnie >>>>> >>>>> I checked under Network/Advanced in the System Prefs, and under TCP/IP it >>>>> shows Using DHCP for IPv4 and 'Automatically' for IPv6. >>>>> >>>>> Thanks very much Ronni >>>>> >>>>> Chris >>>>> >>>>> On 18/05/2010, at 1:36 PM, Ronda Brown wrote: >>>>> >>>>>> Hi Chris, >>>>>> >>>>>> That is a Netcomm 3G9WB isn't it? >>>>>> Are you using a Static IP Address or DHCP? >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> On 18/05/2010, at 12:44 PM, Chris Burton wrote: >>>>>> >>>>>>> Hi muggers >>>>>>> >>>>>>> Hope things are ticking along nicely for all. >>>>>>> >>>>>>> I have an unusual problem it seems using the above system with a 15" >>>>>>> MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This >>>>>>> link to Whirlpool about it (dated Nov 2008) I received from a very >>>>>>> helpful manager at Telstra Countrywide in Bunbury who is as baffled as >>>>>>> myself about the new modem/router I purchased a few months ago. >>>>>>> >>>>>>> http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html >>>>>>> >>>>>>> The baffling thing is that his loan router he has sent me (so I can >>>>>>> still be online) actually does work with my mac, but the new one doesnt >>>>>>> and we cannot understand why. The new one has exactly the same problem >>>>>>> and the guy describes in the first post of the forum ie I can get >>>>>>> online for about a minute before I get no connection. I have to >>>>>>> constantly restart the modem, or go into the bigpond admin page to >>>>>>> restart the software. The funny thing is he can use this new modem with >>>>>>> no worries on his PC at his work in Bunbury. This is the second new >>>>>>> modem I have had and it does the same thing. >>>>>>> >>>>>>> If anyone has any experience like this I would love to hear if you have >>>>>>> been able to find a solution. >>>>>>> >>>>>>> The telstra bloke is coming around again to set it up and go through a >>>>>>> few ideas he has after speaking with people at his work. >>>>>>> >>>>>>> Many thanks for any help and advice on this problem >>>>>>> >>>>>>> kind regards >>>>>>> >>>>>>> chris >>>>>>> >>>> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
