I read this article a few weeks back, but thought others might be as touched as 
I was reading about the revelation that the iPhone has proved to be for our 
brothers and sisters who are without sight.  

-Mart

http://behindthecurtain.us.nyud.net/2010/06/12/my-first-week-with-the-iphone/

My First Week with the iPhone
Posted on June 12, 2010 by Austin Seraphin
Last Wednesday, my life changed forever. I got an iPhone. I consider it the 
greatest thing to happen to the blind for a very long time, possibly ever. It 
offers unparalleled access to properly made applications, and changed my life 
in twenty-four hours. The iPhone only has one thing holding it back: iTunes. 
Nevertheless, I have fallen in love.

When I first heard that Apple would release a touchpad cell phone with 
VoiceOver, the screen reading software used by Macs, I scoffed. The blind have 
gotten so used to lofty promises of a dream platform, only to receive some 
slapped together set of software with a minimally functional screen reader 
running on overpriced hardware which can’t take a beating. I figured that Apple 
just wanted to get some good PR – after all, how could a blind person even use 
a touchpad? I laughed at the trendies, both sighted and blind, buying iPhones 
and enthusing about them. That changed when another blind friend with similar 
opinions also founded in long years of experience bought one, and just went 
nuts about how much she loved it, especially the touchpad interface. I could 
hardly believe it, and figured that I should reevaluate things.

I went to the AT&T store with my Mom. It felt like coming full circle, since we 
went to an Apple store many years ago to get my Apple II/E. To my delight, the 
salesman knew about VoiceOver and how to activate it, though didn’t know about 
how to use it. Fortunately, I read up on it before I went. Tap an item to hear 
it, double tap to activate it, swipe three fingers to scroll. You can also 
split-tap, where you hold down one location and tap another. This makes for 
more rapid entry once you understand it. It also has a rotor which you activate 
by turning your fingers like a dial. You can also double triple-finger tap to 
toggle speech, and a triple triple-finger tap turns on the awesome screen 
curtain, which disables the screen and camera.

Many reviews and people said to spend at least a half hour to an hour before 
passing judgment on using a touchpad interface with speech. I anticipated a 
weird and slightly arduous journey, especially when it came to using the 
keyboard. To my great surprise, I picked it up immediately. Within 30 seconds, 
I checked the weather. Next, I read some stock prices. Amazingly, it even 
renders stock charts, something the blind have never had access to. Sold.

We went up front to make the necessary arrangements. I had to purchase a data 
plan. Luckily, I got the $30/unlimited plan, which ended on the seventh. After 
a little work, we had things settled. I continued to excitedly ask questions, 
as did my Mom. “Can he get text messages on this?” she asked. “Well, yes, but 
it doesn’t read the message.” the salesman said. Mom’s hopes sunk, but mine 
didn’t, since I understood the software enough. “Well, let’s see, try it.” I 
suggested. She pulled out her phone, and sent me a text message. Within 
seconds, my phone alerted me, and said her name. I simply swiped my finger and 
it read her message: Hi Austin. She almost cried. “Leave it to Apple.” I said. 
“This feels almost as amazing as when we went to the Apple store the first 
time, except maybe more so, because we know what this can do.” True – in the 
eighties, computers seemed like more of a curiosity. I remember my parents 
checking stock quotes and getting messages for their business over the Apple 
II/E, now we can do it with an Apple device that fits in our pocket.

I have seen a lot of technology for the blind, and I can safely say that the 
iPhone represents the most revolutionary thing to happen to the blind for at 
least the last ten years. Fifteen or twenty years brings us back to the Braille 
‘n Speak, which I loved in the same way, so have a hard time choosing the 
greater. In my more excitable moments, I consider the iPhone as the greatest 
thing to have ever happened to the blind, and it may prove so. Time will tell. 
The touchpad offers the familiar next/previous motion which the blind need, 
since speech offers one-dimensional output. Adding the ability to touch 
anywhere on the screen and hear it adds a whole other dimension, literally. For 
the first time, the blind can actually get spacial information about something. 
In the store, Mom could say “Try that button” and I could. Blind people know 
what I mean. How many times has a sighted person said “I see an icon at the top 
of the screen?” Now, that actually Means something. I want to find a way to 
browse the web with a touchpad on my computer. It truly represents the wave of 
the future.

Applications have the same issues with accessibility as with any graphical 
environment. Apple has done a good thing by making guidelines available for app 
developers, which I passionately urge them to follow. Any blind computer user 
has run up against these problems in Windows, Mac, or in Gnome. These include 
unlabeled buttons and fields, unreachable controls except through annoying 
means, or in extreme cases complete inaccessibility. The Accessible Apps page 
can help, as can AppleVis.. Properly coded apps offer stunning access unlike 
anything the blind have ever experienced. As I said, I want to use touch 
gestures on my Linux machines now!

That brings me to the only proverbial worm in the golden Apple: iTunes. I 
understand the power of market forces, but to see such a beautiful piece of 
hardware chained to such an awful and inaccessible piece of software bothers me 
to no end. Apple has done an amazing thing making the iPhone accessible, but 
iTunes remains virtually unusable to the blind. Of course, blind Mac users have 
little problem with it, but they make up a very small portion of the blind 
community. A blind Windows user with a strong will can do it, but they won’t 
enjoy it. Those of us blind Linux users get left in the dark on two counts, 
since no Linux users can access iTunes, except through WINE, or through a 
virtual machine.

>Apple has a right to tout its efforts in accessibility. Still, they must 
>realize that they cannot make a completely true claim as long as people have 
>to use iTunes for everything. As a Linux user I expected as much, and I can 
>overcome those challenges, but the challenges of blindness remain. I know 
>blind people who have not purchased an iPhone because they do not want to 
>battle iTunes. When dealing with a permanent health issue, you cannot just 
>wish it away or just hope things will improve while doing nothing. I have a 
>feeling Steve Jobs would understand.

Apple has always had a special place in my heart, since I started on an Apple 
II/E. That machine had two programming languages, BASIC and Assembler, built 
into its ROM, and its schematics on the inside. Its nonrestrictive environment 
inspired innovations that lasted a decade. I reluctantly went to the PC 
platform when it became dominant. I used DOS to its extreme, hated Windows, and 
comfortably settled in Linux land. We have all come a long way since two 
hackers began selling blue boxes out of their garage. It therefore seemed 
especially ironic to me to see the “Red Box Pro” app removed from the app store.

Despite having to overcome the limitations of iTunes, I still love the iPhone. 
I continue to feel amazed at the iPhone’s capabilities. I can get email, 
Twitter mentions, and direct messages any time. I can listen to Good Vibes 
Radio anywhere on Earth! I can readLiberty Pulse on the toilet. The WebMD app 
would have come in handy for my burn. I could go on and on, about how the 
iPhone with VoiceOver provides a streamlined accessible interface to things 
which seem annoying at best over the web in a standard browser. Listening to 
Coast to Coast AM comes to mind.

The other night, however, a very amazing thing happened. I downloaded an app 
called Color Identifier. It uses the iPhone’s camera, and speaks names of 
colors. It must use a table, because each color has an identifier made up of 6 
hexadecimal digits. This puts the total at 16777216 colors, and I believe it. 
Some of them have very surreal names, such as Atomic Orange, Cosmic, Hippie 
Green, Opium, and Black-White. These names in combination with what feels like 
a rise in serotonin levels makes for a very psychedelic experience.

I have never experienced this before in my life. I can see some light and 
color, but just in blurs, and objects don’t really have a color, just light 
sources. When I first tried it at three o’clock in the morning, I couldn’t 
figure out why it just reported black. After realizing that the screen curtain 
also disables the camera, I turned it off, but it still have very dark colors. 
Then I remembered that you actually need light to see, and it probably couldn’t 
see much at night. I thought about light sources, and my interview I did for 
Get Lamp.First, I saw one of my beautiful salt lamps in its various shades of 
orange, another with its pink and rose colors, and the third kind in glowing 
pink and red.. I felt stunned.

The next day, I went outside. I looked at the sky. I heard colors such as 
“Horizon,” “Outer Space,” and many shades of blue and gray. I used color cues 
to find my pumpkin plants, by looking for the green among the brown and stone. 
I spent ten minutes looking at my pumpkin plants, with their leaves of green 
and lemon-ginger. I then roamed my yard, and saw a blue flower. I then found 
the brown shed, and returned to the gray house. My mind felt blown. I watched 
the sun set, listening to the colors change as the sky darkened. The next 
night, I had a conversation with Mom about how the sky looked bluer tonight. 
Since I can see some light and color, I think hearing the color names can help 
nudge my perception, and enhance my visual experience. Amazing!

I love my iPhone. It changed my universe as soon as it entered it. However, as 
any Discordian knows, every golden Apple has a golden worm at its center.


------------------------------------
Martin Hill
mailto:[email protected]
homepages: http://web.mac.com/mart_hill
Mb: 0401-103-194  hm: (08)9314-5242




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