Thanks for your helpful reply, I must say I felt quite proud of myself as I had done ALL of the checks you had suggested. I think it is just a case of not enough bandwidth for Quinninup.. I eventually went into the telcentre in Pemberton and the put me on broadband and whoosh,I got the lot in about 15 secs (slight exaggeration) :-)
Thanks for your email Mac On 15/12/2010, at 8:50 AM, Ronda Brown wrote: > > Hi Mac, > > Have you checked if you are actually 'online' … open Safari and see if you > can connect to a website. It might be just a problem with your email not > downloading. > You haven't got 'Call Waiting' have you? > Also check you don't have "Disconnect if idle for xx minutes' enabled. > > You may have set your computer to automatically disconnect from the Internet > after a period of inactivity. Check your PPP Options: > 1. Open System Preferences. > 2. Click Network. > 3. From the Show menu, choose Internal Modem. > 4. Click the PPP tab, then click PPP Options. > > Do you have a bad phone quality? > > Also check your connection settings: This is going back to days I can't > remember very well ;-) > > • From the Apple menu, choose System Preferences. > • From the View menu, choose Network. > • Be sure that the checkbox for "Internal Modem" (or another modem) is > selected. > • Choose Internal Modem from the Show pop-up menu. > • Click the PPP tab. > • Check the Account Name and Telephone Number fields to be sure you > have correctly entered the information your ISP gave you. > • If you choose to save your password, retype it to be sure it is > correct. > • Click the TCP/IP tab. Follow your ISP's instructions for setting up > this pane. > • Click the Modem tab. In the Modem pop-up menu, be sure you have > selected a modem script that matches your modem. > • If your telephone exchange is limited to either Tone or Pulse, be > sure that the radio button selected next to "Dialing:" matches your exchange. > • If you subscribe to voicemail service that lets you know when you > have a message with a "beeping" dial tone, deselect the checkbox for "Wait > for dial tone before dialing." > • If you have made any changes, click Apply Now. > > Cheers, > Ronni > > On 15/12/2010, at 8:18 AM, McCallum Malcolm wrote: > >> >> For my sins , I am on dialup at Quinninup in the South-West. I keep getting >> download problems which I would like some Guru's help in understanding. I >> can dial in OK start downloading my emails and then after a little time I >> get to a fullstop. Activity says downloading 1 of 22 0KB/s and it may >> stay like that for 5 to 10 MINUTES :-(. What is happening? Does the local >> exchange say you have had your turn let someone else have a turn or what?! >> >> >> Merry Christmas :-) >> >> >> Mac > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[email protected]> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>

