Hi Peter, I have had only good experiences with Find My iPhone. I just checked now and all my listed portable devices and MacBook Pro are shown safely at home. There are two ways to locate your equipment, one is using the web interface at iCloud.com and the other is with the Find My iPhone app running on an iOS device. A chief difference between the iPhone and the iPod Touch is that the iPhone has a GPS module, and cell phone unit and so can potentially be located to within a metre or two whereas location by triangulation of WiFi hotspots used by the iPod Touch and MacBook is OK to within one or two hundred metres.
While you trying to set things up you may have more luck using the web interface so as to cut out the app and possible connection problems you may get on your iOS device. I can only suggest that you try turning the location service off and then back on for each device in turn and see if it shows up on the iCloud web site. For the iPod Touch devices with iOS 5, make sure you are logged into iCloud in the iCloud settings screen and turn on the Find My iPhone setting -- or cycle it off and then on if it is already on. Cheers, Carlo On 25/10/2011, at 10:03 PM, Peter Crisp wrote: > Hi all, I have an anomaly occurring and not sure if it is something I am/ am > not doing or otherwise. I have an iPhone 4 (iOS 4.3.7) and kids each have an > iPod Touch 4th generation (all iOS5). all 4 machines have Find My iPhone app > installed. The iPhone for the moment cannot be upgraded to iOS5 (company > phone) and the iPod Touch's are all iOS5. I have reviewed the troubleshooting > page on the Apple site for issues and reviewed them over and over and > verified settings on all units. > > The issue is this. when I do a search for units in the app (on any one of the > 4 units) - it ALWAYS locates the iPhone - never fails, but one of the iPod > Touch units "doesn't exist" and the other two report on the screen, but > location cannot be found (red dot). I have confirmed date setting, Location > services ON, units connected to WiFi. Still unable to locate the two units > (that exist) and cannot get the 4th unit to report as existing on the other > units' screens. > > Not a train wreck for me yet, but a friend recently lost their iPhone and > successfully "locked" it remotely and others have found theirs using this > app. So I am keen to get it sorted and operating reliably. Many of the > reviews rate the app very poorly as flaky and not reliable. It seems that way > to me, but I am sure there must be something (or a number of things) > resulting in the status I have here. > > Does anyone have any experience with this app and suffered these issues and > subsequently resolved them? > > Grateful for any feedback on this. > > Regards > > Pete.... > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
