Brett

On 26/10/2011, at 10:06 AM, Brett Curtis wrote:

> I have a list of clients with whom I have regular bookings.
> They are all sent physical calendars, but some are not as reliable as others 
> in remembering thhe appointments.
> 
> Is there a program that I can set up a regular email to be sent to them 
> reminding them of an impending appointment?
> 
> I have also found that clients who receive these emails are apt to send a 
> cancellation or a deferral 
> 
> Quite often this is done quite close to the booking when it is difficult to 
> replace that booking.  Can I set up a "Do not reply" email address so that it 
> is not quite so easy for them to do this?  Often we do a few clients all in 
> the same area at the same time of the quarter and to have to return to that 
> area the next week costs time and money.


When you see a "do not reply" on an email message it is normally because the 
message is generated by a script which uses the server's mail program, rather 
than a person using a mail program on their computer. There is no way that a 
recipient can be prevented from replying to such a message (or any message), 
but the reply goes to an address which just ignores it. You could mimic this 
behaviour by setting up an account for reminders with a return address which 
(using a rule in your mail program) sends any replies straight to the trash.

As to the first part of your question, we would write a system to do this from 
scratch, but I am not sure if you could find anything "off the shelf". I do not 
think it is something that a mail program could be set to do, but I might be 
wrong about that. Depending on what support your web hosting service provides, 
it might be possible to set up a cron job to do it, but this requires some Unix 
skills and could get complex.

Regards

Geoff
----------------------
Geoff and Kaye
[email protected]




-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>