Hi Warwick, I suggest you do a sync, backup then restore. It'll take a bit of time but worth it.
As it is a new unit, did you do the set up process in configuring with the Mac? I suppose in my first paragraph that it is all set up on the Mac as a "recognised" iPod. In the process of restoring, it may request to do an iOS update, if it isn't already the most current (5.0.2 I think). The iOS update took me 3 hours to download the other day on one of my (kids') 3 iPod Touch's. It's around 750MB. Regards Peter Crisp Project Services Manager (A) GHD T: 61 8 6222 8365 | V: 618365 | M: 0402 001019 | E: peter.cr...@ghd.com 221 St Georges Tce, Perth WA 6019, Australia | www.ghd.com On 23/12/2011, at 12:21 PM, Warwick L Smith <siro...@highway1.com.au> wrote: > Seasons Greetings all ... > > My nephew bought an 8Gb iPod Touch from Harvey Norman last week but we have > not been able to transfer any music to it from CDs. The Mac recognises the > iPod as it asks if we want to transfer photos from the camera, but comes up > with the following error message: "iTunes could not connect to this iPod > because an unknown error occurred (0xE8000003)". Nothing in the Help or in a > Google search seems to help as the error code apparently relates to a PC. > > The iPod has no apps (unlicensed or otherwise). > > Any ideas would be most welcome, as he'd like to set it up before Christmas. > > Merry Christmas and a Happy New Year > > > Warwick > > > > > ~~~~~~~{~~~~~@ > ~~~~~~~{~~~~~@ > ~~~~~~~{~~~~~@ > > Warwick Smith > E: siro...@highway1.com.au > M: 0419 967 628 > PO Box 411 Melville WA 6156 > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>