Hi Susan and Ronni

Guess what? I have just received the serial number from Adobe and LR4.1 is up 
and running!!

What a great experience, one of the first I have had online. 
When I clicked on your first link Ronni to the Aus store (where I had been 
before to do my initial download) I was surprised to see a small Chat screen 
appear after about 5 minutes with a foreign name asking if 'she' could be of 
help. 

This person was extremely helpful and I was able to go through the process of 
buying the software and serial number which I have entered into my 'Trial 
Version' and bingo, its all action!! She did ask me if I wanted to upgrade to 
CS6 as well as buy LR4 but I declined as I cant afford both at the moment. CS5 
works very well with LR4 and I didnt realise there was an upgrade of 5 to 5.5 
either!!?

I cant believe it.

Thankyou both very much for persisting with my queries on this, I appreciate it 
very much. 

Susan, have you been using PS and LR together for awhile? I am just getting 
into it using some online tutorials I found and love LR and what it is able to 
do with my photos!! Just need a few more hours in a day!

I will now work on improving the performance when using PS and Lr together.

Many thanks

Chris

PS Thanks also Daniel for your offer of help with this. I think Im ok now!


Christopher L.K. Burton
Director
Western Whale Research
PO Box 1076
Dunsborough WA 6281
Mobile: 0419 199 120
Email: [email protected] 

On 28/08/2012, at 1:35 PM, Susan Hastings wrote:

> Chris, what Ronni has posted is what actually happens when you purchase Adobe 
> products. You won't have to redownload it. 8 gig of RAM works fine on both my 
> Macs with Lighroom 4 and I have 24 and 36 megapixel cameras with very large 
> file sizes. My Mac mini has the same specs as yours. But, I am running Lion, 
> and now Mountain Lion, perhaps that is what makes a difference. No slowing 
> down and no spinning beachballs when running Lightroom 4.
> Susan
> 
> 
> 
> Sent from my iPad
> 
> On 28/08/2012, at 1:28 PM, Ronda Brown <[email protected]> wrote:
> 
>> Hi Chris,
>> 
>> We're you purchasing it thought the Adobe AU store at this link?
>> <https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-AU&event=displayProduct&categoryPath=/Applications/PhotoshopLightroom&distributionMethod=FULL&fpr=true>
>> 
>> Download purchase information here: file size 1.1GB
>> <https://store1.adobe.com/cfusion/store/html/index.cfm?event=displayDownloadInfo&store=OLS-AU&sku=65165003>
>> 
>> "After you complete your order, you will receive an e-mail that includes 
>> your serial number. 
>> You can also view your serial number at any time in the Download Manager, 
>> next to your product download link."
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad
>> 
>> On 28/08/2012, at 1:13 PM, Chris Burton <[email protected]> wrote:
>> 
>>> Hi Ronnie
>>> 
>>> Thanks heaps for your very useful reply. The link has led me to many others 
>>> that describe what I need to do to improve performance.
>>> 
>>> On the purchase front, I rang Adobe and was directed to someone in India!!  
>>> Couldnt really understand what was said, so not much happened as you can 
>>> imagine. I think I will either need to download the program again and then 
>>> get an email with a serial number as you have mentioned, or purchase a 
>>> 'boxed set with dvd' and pay extra freight and gst.
>>> 
>>> I will followup locally if possible to see someone can provide better 
>>> advice.
>>> 
>>> Best regards
>>> 
>>> Chris
>>> 
>>> 
>>> On 28/08/2012, at 6:55 AM, Ronda Brown wrote:
>>> 
>>>> Hi Chris,
>>>> 
>>>> I was hoping people using Lightroom and Photoshop CS5 would reply as I 
>>>> don't use either.
>>>> 
>>>> On 27/08/2012, at 4:52 PM, Chris Burton <[email protected]> wrote:
>>>> 
>>>>> Hi Muggers
>>>>> 
>>>>> I have a couple of questions I thought someone might know the answer to:
>>>>> 
>>>>> I have been working with a downloaded demo of LR4.1 with my photoshop CS5 
>>>>> learning how to use both together with some of my photos. Each time LR4 
>>>>> loads a screen appears asking if I want to buy a serial number, which I 
>>>>> actually do as the software is just amazing. This directs to an Adobe 
>>>>> online store which asks me to select LR4 into the cart. It says nothing 
>>>>> about a serial number so now Im a bit confused. How do I actually get a 
>>>>> serial number so that I have a legal copy?
>>>> 
>>>> I would imagine after you purchase they email you a Serial Number.
>>>>> 
>>>>> As I have been use photoshop and LR my computer slows down substantially 
>>>>> (with the coloured spinning wheel) and Im wondering if the 8gb or Ram is 
>>>>> enough? I imagine that it is not, but also thought I may have the prefs 
>>>>> of PS and / or LR set wrong? Can ram in this model mac be upgraded to 16 
>>>>> or more gb and would it make a difference?
>>>> 
>>>> 8GB RAM should be fine to run Lightroom and PS CS5.
>>>> A search on Google brings up lots of performance issues with LightRoom 4.1
>>>> 
>>>> Male sure you are running LR in 64-bit mode.
>>>> You do need to optimize Lightroom, you can find details at this link below:
>>>> 
>>>> <http://helpx.adobe.com/lightroom/kb/optimize-performance-lightroom.html>
>>>> 
>>>> <CS5 and LR4 slowing down Snow Leopard MacBook Pro 8GB RAM?>
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> 
>>>>> 
>>>>> Im using a 2.2ghz i7 MBPro running 10.6.8
>>>>> 
>>>>> Many thanks for any advice
>>>>> 
>>>>> Kind regards
>>>>> 
>>>>> Chris
>>>>> 
>>>>> 
>>>>> Christopher L.K. Burton
>>>>> Director
>>>>> Western Whale Research
>>>>> PO Box 1076
>>>>> Dunsborough WA 6281
>>>>> Mobile: 0419 199 120
>>>>> Email: [email protected] 
>>>>> 
>>>> 
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