Hi Ronda! Thanks for your help and apologies for the reply off list. I haven't had a chance to reply in detail as a family problem has arisen (Illness), Will attend when sorted.Many thanks! Bob On 02/09/2012, at 1:20 PM, Ronda Brown <[email protected]> wrote:
> > Hi Robert, I think you meant to send your reply to WAMUG Mailing list, as > "offlist" to my email address is a consult and a charge of $30. > So I will reply to it "Onlist" to WAMUG. > > You have cut off the rest of my email and haven't replied to the other > questions I asked? > Without being able to physically 'see' your computer and your setup; trying > to isolate whether your problems are Network related or System related is > difficult and we need to ask questions. > > How Much RAM (memory) do you have installed? (Check by going to the Apple > symbol in Menu Bar & 'About this Mac' -Memory ?) > > How much free space on your Hard Drive? (Click once on the icon for your hard > drive to select it, then a) From the "File" menu, choose "Get Info" or b) > right-click (control-click) on the icon and choosing "Get Info" - Available: > xxx.xx GB? > > Do you have any incompatible Apps that could be causing conflicts? > The best way to check your applications is of course to run them and check to > see if any unusual behaviour occurs. > If things don’t look quite right, open up - Activity Monitor from the > Applications > Utilities folder and track down the errant app or process to > see what it’s CPU usage is like. You should soon be able to tell if things > aren’t quite working as normal. > > Do you have a lot of 'unused' Applications open and perhaps running in the > background? If so Quit some to see if that helps. > Is your Desktop clean? Doesn't have heaps of files on it. > ---- > OK, I'll try to reply to what you have answered below: > I notice by your email address your ISP was Highway1, which is now Zetta. > > 1. Do you have a ADSL 'Line filter' connected between the phone line access > point(Wall Jack) and the Modem? (The filter is the first connection into the > telephone wall socket). > Your speed can be slowed by line noise due to unfiltered devices. The ADSL > modem does not need a Telephone line filter. But every other service > connected to your telephone line needs to have a Telephone line filter > installed (i.e. Phone, Fax, Alarm, Foxtel, EFTPOS). > > 2. What program were you using to download a file when Safari says you are > not connected? >>> U Torrent > > Does Safari give you this message ONLY when you are downloading using U > Torrent? > Because your Internet Provider has mentioned your connection speed is > 'average' for your location (3KM from centre). > I would suggest perhaps your connection is not fast enough or stable enough > to be using both a Web Browser & having a Torrent downloading at the same > time. > > 3. Many people complain their computer is slow, when really it is their > Internet Connection that is slow. My Internet provider tells me that they've > checked out my connection speed and it is average for my location (About 3km > from centre) > > What Speed did they say you should be receiving? > What speed are you receiving? > > <http://www.zetta.net.au/support/broadband-speed-test/> > > 4.What are your Network settings? PPPoE DSL or PPPoA DSL > Yes DSL; but I meant your Network Settings in your Modem/Router? > > I've checked Zetta and the configuration they recommend is: > Encapsulation: PPPoE (PPP over Ethernet) > Multiplexing Method: LLC-Based > VPI: 8 > VCI: 35 > IP Address: Auto Assigned > DNS: Auto Assigned > > Highway1 was PPPoA & LLC > I find using PPP0A & LLC-Based is normally slower than using PPPoA but DON'T > change any settings if Zetta set this Modem/Router up for you. I had not > heard of Zetta until I did a search this morning to see who took over > Highway1. > > 5. Belkin N+ Wireless Modem Router Model; F5D8635-4v1 >> >> TCP/IP - IPv4 Address: 192.168.2.7 Subnet Mask: 255.255.255.0 Router: >> 192.168.2.1 Configure IPv6: Automatically >> DNS Servers: (Greyed out) 192.168.2.1 > > You can login to your Belkin Modem to check settings by opening Safari and > typing 192.168.2.1 in the Address Bar. > The Belkin does not ship with a password (unless anyone has changed this), > just click submit. > Your Belkin Manual will explain everything for you. >>> Do you have the setting "Stay Connected" selected in your Router? I Don't >>> know how to do that! > > The Home page is the first page you will see when you access Advanced User > Interface by typing 192.168.2.1 and login as above. > The home page shows you a quick view of the Router’s status and settings . > All advanced setup pages can be reached from this page. > > In the left panel there should be 'Internet WAN' which shows your > Modem-Router Setup - connection > Look for "Disconnect after x minutes of no activity" – make sure this is NOT > selected & has '0'(not checked, unless you specifically want the modem to > disconnect after x number of minutes). > If you make any changes: > Click “Apply Changes” to save and activate your settings. > Any new settings will not be saved unless your click “Apply Changes”. > > Cheers, > Ronni > > 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" > 2.3GHz / 8GB / 750GB @ 7200rpm HD > > OS X 10.8.1 Mountain Lion > Windows 7 Ultimate (under sufferance) > > > > On 02/09/2012, at 9:05 AM, Robert Miller-Eves <[email protected]> > wrote: > >> Hi Ronni! Thanks for responding. I've answered your questions as best I can. >> I'm rather dumb when it comes to this stuff! >> On 01/09/2012, at 8:41 AM, Ronda Brown <[email protected]> wrote: >> >>> Hi Robert, >>> >>> On 31/08/2012, at 1:48 PM, Robert Miller-Eves <[email protected]> >>> wrote: >>> >>>> Since upgrading to Mountain Lion about three weeks ago I've experienced >>>> some erratic behaviour (The OS-not Me!) >>> >>> I'm pleased it is only the iMac showing erratic behaviour ;-) >>> >>>> Programmes can be slow to open and close,Safari occasionally tells me I'm >>>> not internet connected and yet I'll be downloading a file via another >>>> programme. >>> >>> What program were you using to download a file when Safari says you are not >>> connected? >>> U Torrent >>>> I recently installed a new Belkin router and my Server helped me to set >>>> it up correctly. When Safari has its tantrum I have to resort to turning >>>> off the power to the router,leave it for 10 mins and then restart. This >>>> solves the problem temporarily. >>>> I've also purchased and installed an Apple TV3 linked to my (also newly >>>> purchased) Sony Bravia TV. Home sharing is erratic and I am frequently >>>> having to turn off home sharing and reconnect it. >>> >>> It does sound Network related. How are you connecting... via Ethernet or >>> Wireless?Tried Both/Individually & Simultaneously! >>> Many people complain their computer is slow, when really it is their >>> Internet Connection that is slow. My Internet provider tells me that >>> they've checked out my connection speed and it is average for my location >>> (About 3km from centre) >>> What are your Network settings? PPoE DSL or PPoA DSL >>> >>> Do you have the setting "Stay Connected" selected in your Router? I Don't >>> know how to do that! >>> >>> Robert, post your Router and Network settings please, as not knowing how >>> you have your Router and Network setup makes it difficult to suggest what >>> might be wrong. >>> Belkin N+ Wireless Modem Router Model; F5D8635-4v1 >> >> TCP/IP - IPv4 Address: 192.168.2.7 Subnet Mask: 255.255.255.0 Router: >> 192.168.2.1 Configure IPv6: Automatically >> DNS Servers: (Greyed out) 192.168.2.1 >>>> I wonder if any "Wammugers" could be experiencing the same frustrations >>>> and if there are any cures. > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
