Hi Chris, Did Cath create a new Apple ID with her email address and password? She can't use your email address as her Apple ID.
Your email address is already in use as it is "Your Apple ID". You can't change that; as you will not be able to view your complete order history under the same Apple ID. Apple ID accounts cannot be merged. If you forgot your password, you can easily recover or reset it using the iForgot tool. <https://iforgot.apple.com/iForgot/iForgot.html> For security reasons, Apple cannot reset your password for you. NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error: “This Apple ID has been disabled for security reasons." To reset your account, use the iForgot tool. Read Solution 1 below in my previous email. Cheers, Ronni 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.8.2 Mountain Lion Windows 7 Ultimate (under sufferance) On 12/12/2012, at 2:37 PM, Chris Burton <c...@it.net.au> wrote: > Hi Ronni > > My apologies for not getting back to you on this Apple Id but I have been so > busy and had no need to go to the apple store. > > I have just attempted to change my ID on my iphone using the settings > approach. Unfortunately it wont let me as it says my email is already in use > as an Apple Id (its mine). I have changed the password but it cant continue > with this email and that is the one I use? Not sure if I should just cancel > and start again? > > In answer to your original questions, Cath did not already have an apple id > until I went through process I mentioned to create one. > > Neither of us use iCloud > > Many thanks for any advice > > Chris > > > Christopher L.K. Burton > Director > Western Whale Research > PO Box 1076 > Dunsborough WA 6281 > Mobile: 0419 199 120 > Email: c...@it.net.au > > On 04/10/2012, at 12:25 PM, Ronni Brown wrote: > >> Hi Chris, >> >> You have not mentioned if you wife already has an Apple ID, or if you are >> both using iCloud / iCloud syncing. >> >> My comments are below In Situ. >> >> On 04/10/2012, at 10:03 AM, Chris Burton <c...@it.net.au> wrote: >> >>> Hi Ronni >>> >>> Thankyou very much for your help on this. >>> >>> As Cath doesnt rarely does online activity with her phone, she was >>> surprised when she tapped the App store icon that showed several updates to >>> a number of apps. When she tapped to update the Apple Id loggin appeared >>> and she noticed it had my email as the user name as I had mentioned. >> >> Sounds like the Apps were purchased using your Apple ID and synced via your >> iTunes Library, is that correct? >> >>> She wants to put in her email address as her Apple Id then choose a >>> password. That would be better as then my email and password would remain >>> for my iphone, ipad etc. >> >> Your wife needs her own Apple ID. >>> >>> Should I get her to follow your instructions to change her complete apple >>> id and password for her iphone using her laptop at the apple page you >>> mention? >> >> Some facts to consider before giving a solution: >> >> • An Apple ID is linked to each iTunes account. >> • An iOS device can have apps on it from any number of iTunes accounts >> • A device can only sync with one iTunes library at a time. >> • Syncing a device with a new iTunes library disassociates it from the >> previous library (and deletes the media synced from the previous library >> from the device). >> • iCloud accounts store contacts, schedules and email and have little >> to do with your iTunes content. >> You probably want separate iCloud accounts unless your wife wants to get >> reminders for your appointments and vice versa. >> Given this information, there are a couple of solutions. >> >> Solution 1: >> >> You and your wife use separate iTunes accounts with separate iTunes >> Libraries, on two different computers. >> >> Here, you each keep your stuff separate, but you can authorize her iTunes >> library to use media from your account and vice versa. >> See Apple knowledgebase article: <http://support.apple.com/kb/HT1420> >> >> You still will want different iCloud accounts (if you are using iCloud). >> >> Solution 2: >> >> You use separate iTunes libraries, separate iTunes accounts, but your wife >> can sign into your iTunes account in the App Store app on her iPhone and >> download any of your previous purchases. >> >> From Apple knowledgebase article ht1311: >> <http://support.apple.com/kb/HT1311> >> >> "The account ID that was synced to the device is displayed at the bottom of >> each page [in the App Store or iTunes apps], so you'll always know what >> account you are using on the device. >> >> Simply open iTunes or the App Store on your iOS device and scroll to the >> bottom of any page to see which account is currently in use. >> You can also see this in Settings under the Store option." >> >> I would recommend Solution 1: >> Then you each have your own Apple ID's, your own iTunes Libraries, Media, >> Books, Apps etc. >> >> I would most definitely recommend using two separate Apple ID's for iCloud >> syncing. >> While you can have multiple devices attached to a single Apple ID (as you do >> with your iPhone and iPad), all of the same information will be pushed to >> all devices, meaning you would not have the ability to maintain discrete >> contacts, calendars, bookmarks, etc. >> >> Apple ID's in general, and for iCloud use in particular, are really designed >> to be single user identifiers. >> >> The good news is that using two separate iCloud ID's does not prohibit you >> and your wife, from still sharing App Store purchases. >> iOS devices maintain separate login information for iCloud syncing, App >> Store and iTunes account info. >> >> So if you decide to go with Solution 1: >> >> A) If your Wife does NOT already have an Apple ID she needs to "Create an >> Apple ID" at the link I supplied previously: >> <https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/> >> >> B) If she already DOES have an Apple ID (but her iPhone is showing your >> Apple ID, as your email address is showing. >> 1. On her iPhone Go to: Settings > iTunes & App Stores >tap the Apple ID >> shown >> 2. Sign out. >> 3. Sign back IN with her Apple ID or her NEW Apple ID (if she has created a >> new Apple ID in A) >> >> Hope what I've written above is clear and helpful to you. >> >>> Thanks heaps Ronni >> >> You're welcome Chris. >> >> Cheers, >> Ronni >> >>> >>> regards >>> >>> Chris >>> >>> >>> >>> >>> >>> On 03/10/2012, at 1:14 PM, Ronni Brown wrote: >>> >>>> Hi Chris, >>>> >>>> Does you wife already have an Apple ID? >>>> >>>> Settings > iTunes & App Stores >tap the ID shown, sign out, sign back in >>>> with new ID. >>>> >>>> Then your wife will just sync it with the computer connected to the Apple >>>> ID she wishes to use, >>>> but it will mean she will have apps and media that Apple ID has access to. >>>> --- >>>> You can change your Apple ID, password, or personal information at the "My >>>> Apple ID" page >>>> <https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/> by clicking >>>> the "Manage your account" link at any time. Changes you make to your Apple >>>> ID account while you're in iTunes or the Mac App Store are also recognised >>>> by other applications where you use the same Apple Account (such as the >>>> Apple Online Store or iPhoto). >>>> >>>> You may be asked to verify your information the next time you use your >>>> Apple ID to purchase something in another application. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> On 03/10/2012, at 12:52 PM, Chris Burton <c...@it.net.au> wrote: >>>> >>>>> Hi Muggers >>>>> >>>>> Im not sure how to change the apple id on my wife's iphone as it has the >>>>> same username (my email address) as my iphone, and Cath wants to use her >>>>> email address as the user id? >>>>> >>>>> I assume this came about because I registered her iphone earlier this >>>>> year on my Macbook Pro which uses my username and password, would that be >>>>> right? >>>>> >>>>> Is there a way of changing her username and password? Im not sure how and >>>>> I dont want to inadvertently lock her phone or do something dumb >>>>> >>>>> Many thanks for your help >>>>> >>>>> Chris >>>>> >>>>> >>>>> Christopher L.K. Burton >>>>> Director >>>>> Western Whale Research >>>>> PO Box 1076 >>>>> Dunsborough WA 6281 >>>>> Mobile: 0419 199 120 >>>>> Email: c...@it.net.au -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20121212/9b49222d/attachment.htm -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
