Hi Paul, the only two emails I've seen from you are the original query and this 
one. I wonder if the reply you mention actually got sent. It may still be in 
your outbox for some reason. Cheers, Susan

Sent from my iPad

On 29/05/2013, at 10:02 PM, Paul Willemse <p...@thelink.to> wrote:

> Hi Ronni,
> 
> Looks like you might have missed my reply. I did as you suggested and it 
> fixed the problem. 
> 
> As usual you were spot on, thanks for the suggestion.
> 
> Regards,
> 
> Paul
> 
> 
> 
> On 29 May, 2013, at 21:26 :40, Ronda Brown <ro...@mac.com> wrote:
> 
>> Hi Paul,
>> 
>> If  'sign out and sign back in' has not corrected your Apple ID password 
>> problem.
>> 
>> iTunes keeps rejecting your password even after changing it.  
>> And the account email address is correct.
>> 
>> Open iTunes
>> iTunes > Preferences > Advanced
>> Reset iTunes Store cache: Reset cache
>> 
>> Then make certain the computer is Authorized.
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
> 
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