Hi Ronni, Daniel,

Just a little piece of feedback on the -36 error code.

I did borrow another Turbo 264HD stick and software. Today I tried exporting to 
Apple TV with the replacement stick, everything is working now, no more error 
message.
The old stick is now in the rubbish bin.

Thanks for your help,

Cheers,
Walter



On 21 Feb 2014, at 13:55, Ronda Brown <[email protected]> wrote:

> Have you sent Elgato the information they asked you to send them, now that 
> Console.app is working correctly?
> "Turbo crash log and a source EyeTV file in EyeTV Reporter"?
> 
> I would not imagine they will get back to you until they receive the info.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 21 Feb 2014, at 1:06 pm, "F.W. Hänel" <[email protected]> wrote:
>> 
>> Hi Ronni,
>> 
>> No, when I have the Turbo 264HD stick plugged into an USB port it crashes 
>> and the -36 error shows up.
>> When the stick is not connected it will export, but the CPU is stresses out 
>> to the eye balls + iMac gets quite hot.
>> I am still hoping for some more suggestions from Elgato.
>> 
>> Thanks again,
>> 
>> Cheers,
>> Walter
>>> On 21 Feb 2014, at 08:11 , Ronda Brown <[email protected]> wrote:
>>> 
>>> Thanks Walter,
>>> 
>>> Are you now able to export from EyeTV to Apple TV without any problem?
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 20 Feb 2014, at 9:33 pm, "F.W. Hänel" <[email protected]> wrote:
>>>> 
>>>> Hi Ronni,
>>>> 
>>>> Daniel sorted it out yesterday.
>>>> The Hide/show log list button was apparently locked. Daniel unlocked it 
>>>> and from then on 
>>>> Console has been working well (sidebar now shows), no drastic repairs 
>>>> required.
>>>> 
>>>> Thanks again for your help Ronni,
>>>> 
>>>> Cheers,
>>>> Walter
>>>>> On 13 Feb 2014, at 19:52 , Ronda Brown <[email protected]> wrote:
>>>>> 
>>>>> Hi Walter,
>>>>> 
>>>>> My final piece of advice on this subject... Arrange an appointment with 
>>>>> Daniel (MacWizardry) to check your computer ASAP.
>>>>> 
>>>>> I would not be trying to "live with the problem"... You might leave it 
>>>>> too late. 
>>>>> The Error -36  I/O (input/output) error you received and the Console App 
>>>>> not working should not be ignored.
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>> Sent from Ronni's iPad4
>>>>> 
>>>>>> On 13 Feb 2014, at 6:26 pm, "F.W. Hänel" <[email protected]> wrote:
>>>>>> 
>>>>>> Hi Ronni,
>>>>>> 
>>>>>> I have to decide whether I should live with the problem of exporting 
>>>>>> from EyeTV to AppleTV quitting - if not I’ll call 
>>>>>> a wizard from Huntingdale to look at it.
>>>>>> 
>>>>>> Thanks again for your time and advice.
>>>>>> 
>>>>>> Cheers,
>>>>>> Walter
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