Hi Bill, When you link the iPhone to your Mac iTunes should open automatically. If not, open it manually. I can’t really give you a step by step process as Ronni does, but you should be able to find a tab for the iPhone and messages about whether to restore the iPhone or set it up as a new one. Maybe give that a try and see what happens.
The iPhone can only be linked to one computer for backups, etc. I’m not sure if using a backup of the phone would be a good idea as if the iPhone is corrupted the backup may just restore the problems back onto the iPhone. Is there anything on the iPhone that would be a problems to lose? Do you have a list of your Contacts on the computer? A LandRover might be even better for running over the iPhone than a Landcruiser, if all else fails. cheers, Susan > On 23 Dec 2015, at 11:34 AM, Bill Parker <ren...@westnet.com.au> wrote: > > Its a Land ROVER! And my mechanic forbids anything but regular truck diesel. > >> On 23 Dec 2015, at 18:31, Michael Hawkins <michael.hawk...@mjhawkins.com.au >> <mailto:michael.hawk...@mjhawkins.com.au>> wrote: >> >> Run over it with the Landcruiser Bill. That should straighten things out, >> especially if you're still running the cruiser on recycled chicken manure >> and fish and chip oils and fats. Michael >> >> Sent from my iPhone >> >> On 23 Dec 2015, at 5:59 PM, Bill Parker <ren...@westnet.com.au >> <mailto:ren...@westnet.com.au>> wrote: >> >>> I have no idea how to do a full restore when attached to the laptop. >>> MacBook Pro OS 10.11.1 >>> >>> B >>>> On 23 Dec 2015, at 17:54, Susan Hastings <shasti...@iinet.net.au >>>> <mailto:shasti...@iinet.net.au>> wrote: >>>> >>>> Bill, I suggested two things. One was doing a hard reset of the phone, the >>>> other was doing a full restore attached to your Mac. So, it’s not clear if >>>> you have done both. cheers, Susan. >>>> >>>>> On 23 Dec 2015, at 8:46 AM, Bill Parker <ren...@westnet.com.au >>>>> <mailto:ren...@westnet.com.au>> wrote: >>>>> >>>>> Thansk Susan, >>>>> >>>>> >>>>> Tried that but the only things that has changed was the message count >>>>> from 20,621 to 20,622 although two messages were received. >>>>> >>>>> Bill >>>>>> On 23 Dec 2015, at 15:39, Susan Hastings <shasti...@iinet.net.au >>>>>> <mailto:shasti...@iinet.net.au>> wrote: >>>>>> >>>>>> Hi Bill, have you tried resetting the phone by pressing down the on off >>>>>> key and the home key together. You have to hold them down until it >>>>>> begins to restart. >>>>>> >>>>>> Have you tried linking it to your computer and doing a restore as a new >>>>>> phone, then Using your backup to restore things. >>>>>> >>>>>> Cheers, Susan. >>>>>> >>>>>> >>>>>> Sent from my iPad >>>>>> >>>>>> On 23 Dec 2015, at 8:15 AM, Bill Parker <ren...@westnet.com.au >>>>>> <mailto:ren...@westnet.com.au>> wrote: >>>>>> >>>>>>> >>>>>>> >>>>>>>> Begin forwarded message: >>>>>>>> >>>>>>>> From: wamug.org.au-wamug-ow...@lists.wamug.org.au >>>>>>>> <mailto:wamug.org.au-wamug-ow...@lists.wamug.org.au> >>>>>>>> Date: 23 December 2015 at 15:11:26 AWST >>>>>>>> To: ren...@westnet.com.au <mailto:ren...@westnet.com.au> >>>>>>>> Subject: The results of your email commands >>>>>>>> >>>>>>>> The results of your email command are provided below. Attached is your >>>>>>>> original message. >>>>>>>> >>>>>>>> >>>>>>>> - Unprocessed: >>>>>>>> My “ancient” iPhone 4 seems to be out of control. The system is V >>>>>>>> 7.1.2 and there is 263MB of space. >>>>>>>> The battery is now dying after 6 hours and less with limited use. >>>>>>>> However, there are some emails that cannot be deleted ( except by >>>>>>>> switching the phone OFF then ON) >>>>>>>> The Email inbox is now showing 20,621 messages but actually empty. >>>>>>>> The Email sent box has shown 116 messages but actually empty and >>>>>>>> doesn’t change even if I do send messages. >>>>>>>> Last night it made spontaneous call ( at 10.00 pm) to a number in >>>>>>>> my contacts list based in Melbourne. >>>>>>>> The main screen also went blank and only was restorable by pressing >>>>>>>> the on/off switch at the top, not the button at the bottom. >>>>>>>> Its only used for phone and txt messages with the occasional >>>>>>>> picture taken and not much else. Its on 24/7. >>>>>>>> Time to dump? >>>>>>>> Bill >>>>>>>> >>>>>>>> - Ignored: >>>>>>>> Dr Bill Parker >>>>>>>> ren...@westnet.com.au <mailto:ren...@westnet.com.au> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> - Done. >>>>>>>> >>>>>>>> >>>>>>>> From: Bill Parker <ren...@westnet.com.au >>>>>>>> <mailto:ren...@westnet.com.au>> >>>>>>>> Date: 23 December 2015 at 15:11:23 AWST >>>>>>>> To: wamug.org.au-wamug-requ...@lists.wamug.org.au >>>>>>>> <mailto:wamug.org.au-wamug-requ...@lists.wamug.org.au> >>>>>>>> Subject: Wonky iPhone >>>>>>>> >>>>>>>> >>>>>>>> Dear Wamuggers, >>>>>>>> >>>>>>>> My “ancient” iPhone 4 seems to be out of control. The system is V >>>>>>>> 7.1.2 and there is 263MB of space. >>>>>>>> >>>>>>>> The battery is now dying after 6 hours and less with limited use. >>>>>>>> >>>>>>>> However, there are some emails that cannot be deleted ( except by >>>>>>>> switching the phone OFF then ON) >>>>>>>> >>>>>>>> The Email inbox is now showing 20,621 messages but actually empty. >>>>>>>> >>>>>>>> The Email sent box has shown 116 messages but actually empty and >>>>>>>> doesn’t change even if I do send messages. >>>>>>>> >>>>>>>> Last night it made spontaneous call ( at 10.00 pm) to a number in my >>>>>>>> contacts list based in Melbourne. >>>>>>>> >>>>>>>> The main screen also went blank and only was restorable by pressing >>>>>>>> the on/off switch at the top, not the button at the bottom. >>>>>>>> >>>>>>>> Its only used for phone and txt messages with the occasional picture >>>>>>>> taken and not much else. Its on 24/7. >>>>>>>> >>>>>>>> Time to dump? >>>>>>>> >>>>>>>> Bill >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Dr Bill Parker >>>>>>>> ren...@westnet.com.au <mailto:ren...@westnet.com.au> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> Dr Bill Parker >>>>>>> ren...@westnet.com.au <mailto:ren...@westnet.com.au> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >>>>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>> >>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >>>>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >>>>>>> Settings & Unsubscribe - >>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> >>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >>>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>> >>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >>>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >>>>>> Settings & Unsubscribe - >>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> >>>>> >>>>> Dr Bill Parker >>>>> ren...@westnet.com.au <mailto:ren...@westnet.com.au> >>>>> >>>>> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >>>> <http://www.wamug.org.au/mailinglist/archives.shtml>> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> >>> >>> Dr Bill Parker >>> ren...@westnet.com.au <mailto:ren...@westnet.com.au> >>> >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >>> <http://www.wamug.org.au/mailinglist/archives.shtml>> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > > Dr Bill Parker > ren...@westnet.com.au <mailto:ren...@westnet.com.au> > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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