Hello Stephen, We have tried everything, deleted anything to do with Activ8. We have contacted Apple to try to get to see a technician, twice, both times we have been directed to the Philippines and today we spoke to someone in New Zealand, all we wanted was an appointment to have someone look at the phone and rectify our problem. Lynette has removed all of her apps but the flag is still coming up asking her to log into her activ8 iCloud account. Painful to say the least. Many thanks Stephen,Ronni for your help
Tony BODDINGTON Sent from my iPhone > On 14 Nov. 2016, at 22:26, Stephen Chape <[email protected]> wrote: > > Hi Tony, > I am pretty sure you do this:- > > Log in to iCloud > Select Settings > Select My Devices > Click on the device you want to remove > Then you are offered the opportunity to delete. > > >> On 14 Nov. 2016, at 9:49 pm, Rob Phillips <[email protected]> wrote: >> >> Hi Tony >> I've been trying to reconstruct what I did... >> >> I think https://support.apple.com/en-au/HT205064 will give you the info you >> require. Let us know if this doesn't work. >> >> Rob >> >>> On 13/11/2016 2:59 pm, Anthony (Tony) Francis wrote: >>> Hi Guy's >>> Ok, Lynette has deleted all of her apps from her iPhone, and the activ8 >>> request is still coming up. So, how do we delete the iPhone from iCloud?? >>> >>> Thank you >>> >>> Tony >>> >>> Sent from my iPhone >>> >>> On 12 Nov. 2016, at 12:57, Anthony (Tony) Francis <[email protected]> wrote: >>> >>>> Hi Rob, >>>> After reading Ronni's reply, and the message reading " To log into iCloud" >>>> we figured that we would need to find the App(s) that we downloaded >>>> through activ8 and remove them. Then download them again. >>>> Thank you both for your advice. >>>> >>>> Kind Regards >>>> Tony >>>> >>>> Boddington >>>> >>>> Sent from my iPhone >>>> >>>> On 12 Nov. 2016, at 10:32, Rob Phillips <[email protected]> wrote: >>>> >>>>> Ahhhh. I think I had this problem. I changed the email address that i >>>>> logged into iCloud with. This was fine on my mac and iPhone, but not >>>>> with my iPad, where it still wanted me to login with my old email >>>>> address. After faffing around for ages trying various options, I finally >>>>> deleted the iPad from iCloud and added it again. Problem solved. >>>>> >>>>> Hope this helps >>>>> Rob >>>>> >>>>> >>>>>> On 12/11/2016 8:02 am, Anthony (Tony) Francis wrote: >>>>>> Sorry Ronni for the late return. Yes we cancelled our account with >>>>>> activ8. >>>>>> The message is asking for the password to gain access to iCloud?? >>>>>> I have tried going into settings, >>>>>> Anything that I can think of, although I haven't yet had a look at >>>>>> iTunes. Away from home at present Ronni. >>>>>> >>>>>> Kindest regards >>>>>> >>>>>> Tony >>>>>> >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>> On 11 Nov. 2016, at 07:36, Ronda Brown <[email protected]> wrote: >>>>>> >>>>>>> What App is asking for this password? >>>>>>> When does the request for this password appear? >>>>>>> >>>>>>> Did you close your account with Activ8 when you changed over to Telstra? >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> >>>>>>> Sent from Ronni's iPad4 >>>>>>> >>>>>>> >>>>>>> On 10 Nov. 2016, at 5:36 pm, Anthony (Tony) Francis <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> Sorry Ronni, I can't find an address for activ8, although the request >>>>>>>> to "enter the password for activ8" is still popping up. I have tried >>>>>>>> putting in any password in the hope of opening the old account but >>>>>>>> without success. >>>>>>>> Kindest regards >>>>>>>> Tony >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>>> >>>>>>>> On 10 Nov. 2016, at 09:32, Ronda Brown <[email protected]> wrote: >>>>>>>> >>>>>>>>> Hi Tony, >>>>>>>>> >>>>>>>>> On her iPhone go to: >>>>>>>>> Tap Settings > Mail > Accounts - then if there is any Account >>>>>>>>> 'Active8.net.au' Tap it and then scroll to the bottom and Delete >>>>>>>>> Account. >>>>>>>>> >>>>>>>>> Sent from Ronni's iPad4 >>>>>>>>> >>>>>>>>> >>>>>>>>> On 10 Nov. 2016, at 8:58 am, Anthony (Tony) Francis >>>>>>>>> <[email protected]> wrote: >>>>>>>>> >>>>>>>>>> Good morning to one and all >>>>>>>>>> >>>>>>>>>> I have a question, on my Wife’s iPhone she keeps getting a request >>>>>>>>>> for a password from an old e-mail / server address: Activ8. We no >>>>>>>>>> longer have or can remember the password. >>>>>>>>>> >>>>>>>>>> The message reads, “Enter the Password for “[email protected] in >>>>>>>>>> settings”. >>>>>>>>>> >>>>>>>>>> We haven’t used ACTIV8 for two or three years now, I have trashed >>>>>>>>>> the e-mail address in Contacts, I have been into settings without >>>>>>>>>> much luck, I have checked that our server is now Telstra. >>>>>>>>>> So, where would I find the ACTIV8 address and remove it, please. >>>>>>>>>> >>>>>>>>>> Thanks everyone >>>>>>>>>> >>>>>>>>>> Kind Regards >>>>>>>>>> >>>>>>>>>> Tony >>>>>>>>>> >>>>>>>>>> BODDINGTON. >>>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>>> Settings & Unsubscribe - >>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>>>> >>>>>> >>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>> Settings & Unsubscribe - >>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > Regards, > Stephen Chape > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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