Hi Graeme and Rob,

If you have ‘ClickToFlash’ Safari extension installed - Delete ‘ClickToFlash’ 
and restart your computer.

Cheers,
Ronni

Sent from Ronni's iPhone 7 Plus

> On 22 Sep 2017, at 11:05 pm, Rob Phillips <[email protected]> wrote:
> 
> I have experienced the same. I did some searching, but didn't find any good 
> answers. Using a different browser helps.
> 
> Ideas from others?
> 
> Rob
> 
>> On 22/9/17 5:48 pm, Graeme Winters wrote:
>> Sorry my earlier email contained an image which should not have been sent. 
>> Content now shown below
>> I would like some assistance and guidance on the following
>> 
>> 
>> I created a video last year and posted this onto Utube  and now find that I 
>> am unable to open this and instead receive the message as follows
>> 
>> “ Your browser does not currently recognise any of the video formats 
>> available. Click here to visit our frequently asked questions about HTML5 
>> video "
>> 
>> 
>> However I have downloaded Chrome and when I searched for this same video I 
>> was able to watch it in full. It is about 24 minutes long but I cannot watch 
>> this using Safari
>> 
>> The video is simply a collection of photographs taken some 60 years ago and 
>> was a useful reminder at our Reunions
>> 
>> I am using an IMac 27  and Sierra 10.12.6
>> 
>> Any thoughts
>> 
>> Graeme Winters
>> [email protected]
>> 
>> 
>> 
>> 
>> 
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