Hi folks, During the last couple of months on a couple of start ups he has got a black screen with what looks like computer code in white text down the left hand side. I think on each occasion he has re-started and it has been OK. Looks like a Kernel Panic ?
He has a 27 inch iMac 2012 with the latest OS. However a few days ago he got this on every start up. So he went to the Dubai Apple Shop. They ran checks and said the hardware is fine but the issue is with the OS. So they reformatted the HD and re-installed the OS for him. When he got home he used Time Machine to recover his files. But he now thinks Time Machine re-installed the corrupt OS. Because the issue has returned. He is not at home in Dubai at the moment but will return home late tomorrow. He and I are unsure of the best procedure to follow to correct this issue. Because he is an Emirates Captain his emails and data are very important to his work. Although he also has a SuperDuper backup it is too far behind to be a viable source for his latest emails. Any suggestions of best procedure to follow would be gratefully appreciated. Regards, Stephen Chape
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