Hi Jewels, To rule out if a third party plug-in or script is the cause. Start iTunes in Safe Mode on your Mac, here is how. Hold down the Option and Command keys on your keyboard while you launch iTunes. iTunes will start in Safe Mode. You will be see a pop up message saying “iTunes is running in safe mode. Visual plug-ins you have installed have been temporarily disabled.” Click “Continue”. If iTunes is working properly without any issue in safe mode, a third party iTunes add-on is causing this problem. iTunes add-ons can be found in this folder: ~/Library/iTunes/iTunes Plug-ins/. To find out the problematic add-on, close iTunes, and move the add-ons to your desktop one at a time temporarily. Cheers, Ronni
Ronni Brown’s iPad Pro 12.9-inch 256GB > On 22 Nov 2017, at 4:11 pm, Julie Bedford <[email protected]> wrote: > > > Hi All, > > Wonder if anyone can assist. > > I have a Mac Pro (mid 2012) running El Capitan - itunes was working fine > until a few days ago. > Now unable to open. I recall the same day this happened I downloaded a few > upgrades from > Ondesoft, being Itunes Converter and Audio Book Converter. > > Have tried all the suggestions on the web, without success. > > Any suggestions ? > > Thanks > Jewels
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