Hi Tony,

1. Have you checked the cable is firming into the USB port or whatever 
connection your using… try a different port? Try a different cable

2.Does the external hard drive show in Disk Utility?
If you see the external hard drive in Disk Utility, check underneath it for a 
volume.
If it is there click on it and select Mount. If your Mac has already mounted 
the drive the option Unmount will be displayed instead.

3. If there is NO volume listed your Mac is not able to access the drive. The 
Mount option will be greyed out.

4. If it does show In Disk Utility - First Aid - Run First Add, it will check 
the volume for errors. It will then repair the volume if necessary.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 22 Oct 2018, at 9:00 am, Anthony (Tony) Francis <[email protected]> 
> wrote:
> 
> Hi all
> 
> I have just had a Hard Drive go rogue on me, I turned on the power to it 
> connected it to the Computer, the icon appeared on the desktop remained for a 
> few seconds then disappeared, I now have a hard drive that is on but I cannot 
> get it to open. Is there anyway that I can circumnavigate the input plug 
> connection or of retrieving the stored information ??? 
> 
> Thanks all
> 
> Kind regards
> 
> Tony
> 
> Boddington
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