Thank you Ronni,

I’ll do as you have suggested. With Daniel’s help, my MacBook Pro has given me 
very good service over the years.

Cheers,

Michael

> On 12 Mar 2019, at 1:16 pm, Ronni Brown <[email protected]> wrote:
> 
> Hello Michael,
> 
> If the keys work on the external, your keyboard sounds like some of the keys 
> are damaged or worn out :( 
> Rather than suggest anything else to try, probably taking your MBP to Apple 
> or a Apple Authorized Service Provider (MacWorx Joondalup).
> https://www.macworx.com.au/service <https://www.macworx.com.au/service>
> 
> Unfortunately your MacBook Pro (same model as my 17-Inch MBP) is too old and 
> is not equipped with butterfly mechanism keyboard to qualify for free repairs 
> of MacBook and MacBookPro models equipped with low-profile, butterfly 
> mechanism keyboards.
> To replace the keyboard on your MBP would be very expensive even if anyone 
> stocks that model keyboard.
> 
> https://www.apple.com/au/support/keyboard-service-program-for-macbook-and-macbook-pro/
>  
> <https://www.apple.com/au/support/keyboard-service-program-for-macbook-and-macbook-pro/>
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 12 Mar 2019, at 11:55 am, Michael Hawkins 
>> <[email protected] <mailto:[email protected]>> 
>> wrote:
>> 
>> Hello and thank you Ronni,
>> 
>> Sadly, It looks like the computer and I are both losing some functionality 
>> with age:
>> Despite trying a number of times, resetting the SMC did not work.
>> 
>> Cheers,
>> 
>> Michael
>> 
>> 
>>> On 11 Mar 2019, at 5:28 pm, Ronni Brown <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Hi Michael,
>>> 
>>> Reset the SMC on your MacBook Pro.
>>> 1. Shutdown your MacBook Pro by choosing Shutdown from the Apple  Menu
>>> 
>>> 2. After your Mac shuts down, press Shift-Control-Option on the left side 
>>> of the built-in keyboard, then press the Power button at the same time. 
>>> Hold these keys and the power button for 10 seconds.
>>> 
>>> 3. Release all keys
>>> 
>>> 4. Press the power button again to turn on your computer
>>> 
>>> Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 10 Mar 2019, at 6:24 pm, Michael Hawkins 
>>>> <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>> The number keys on my MacBook Pro  (17 inch, late 2011)(macOS High Sierra 
>>>> 10.13.6) have stopped working (other than the key for “0” and “)”. I’m 
>>>> using my bluetooth keyboard to write this email.
>>>> 
>>>> The other keys in the row that includes the number keys do work, but the 
>>>> keys for symbols such as @*%^& do not.
>>>> 
>>>> I have run Disc First Aid.
>>>> T
>>>> Any suggestions?
>>>> 
>>>> Thank you,
>>>> 
>>>> Michael Hawkins
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>