Hello Jennifer,

Do you have "Do Not Disturb" enabled with "Allow Calls From" set to "Favorites" 
or some group of contacts?

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 1 Aug 2019, at 11:51 am, Jennifer Lefroy <[email protected]> wrote:
> 
> No.  As I mentioned, the silencer is not on and the difficulties are 
> intermittent with no changes happening to switches or settings and, yes, I 
> have of course tried restarting it.  
> 
> Has anyone else had this problem?  I know of one other person - a programmer 
> who worked for Apple and he wasn't able to sort it either.
> 
>> On Thu, 1 Aug 2019 at 11:39, Marcus Harris <[email protected]> wrote:
>> Maybe you’ve accidentally knocked the on/off toggle on the left hand side 
>> above the volume controls. My wife is often doing that.
>> 😊
>> 
>> Marcus Harris
>> 
>> 
>> 
>> > On 1 Aug 2019, at 11:04 am, Jennifer Lefroy <[email protected]> 
>> > wrote:
>> > 
>> > Good Morning everyone,
>> > 
>> > I am having difficulties with ring tone notifications for calls and text 
>> > messages.  With no changes to settings, volume control, silencer or any 
>> > other thing I can think of, sometimes the phone rings and sometimes it 
>> > doesn't.  I have tried it with bluetooth off, the "do not disturb" notice 
>> > is off and I the sound on sound and haptics is at its highest. AsI said 
>> > the problem is not constant.
>> > 
>> > I think I have tried all the relevant suggestions on Google. 
>> > 
>> > Does this mean a visit to Apple or admitting I have a "Friday" phone?
>> > 
>> > Regards,
>> > Jennifer Lefroy
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