Hi Pat.
Is that iPhone regularly synced and backed up using iTunes on a Mac ?

If so then perhaps it can be restored using iTunes from the Mac.

> On 29 Sep 2019, at 2:52 pm, Pat <[email protected]> wrote:
> 
> A few weeks ago, my husband carelessly left his backpack  sitting on the 
> train platform.  Two stations later, he realised what had happened and 
> immediatiely went back to the start: but too late. The phone was gone. The 
> very helpful conductors helped us lock the phone, and then we started a 
> search to find the phone.   And we did  find the phone 2 days later, and got 
> it back. 
> 
> Unfortunately, my husband couldn’t remember the Passcode. It was all numbers 
> in some kind of mathematical array. The phone is on the family plan, so I am 
> the person who has to fix it. 
> 
> I looked on the internet to see how to change the passcode, but most (or all) 
> remedies involve erasing the phone (there is no  back up). 
> 
> I would like to know if uploading that data to the Cloud or the App Store in 
> order to change the passcode also will erase the data, or would it be 
> possible to see what is there, so we could replace it?
> 
> Pat
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Regards,
Stephen Chape






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