Hi Ronni, I tried those suggestions and although the steps and sequence were not quite the same I think you have sorted it. Thank you.
It would not send me the recovery key to my phone or iPad, but each time I retried it I had a noise indicating that it had been sent just could not find it, then about ten minutes after I had fixed things after an option of typing the new password into the screen appeared, 5 or 6 new recovery codes hit the phone and pad in a few seconds. One thing I did notice and it has happened frequently when signing in, is that the warning that my “Apple ID is being used to sign in to a device near Wembley, WA” is nowhere near where I live in Noranda, is this normal? I thought with device tracking it would know exactly where I was. Thanks again. Matt. > > 1. iCloud Problems (Matt Falvey) > 2. Re: iCloud Problems (Ronni Brown) > > ----------------------------- > > Message: 2 > Date: Fri, 6 Mar 2020 11:42:00 +0800 > From: Ronni Brown <[email protected]> > To: [email protected] > Subject: Re: iCloud Problems > Message-ID: <[email protected]> > Content-Type: text/plain; charset="utf-8" > > Hi Matt, > Did you setup with ?two-step verification? > If so you should have a ?Recovery Key? > > Accounts with two-step verification > Go to your Apple ID account page and click "Forgot Apple ID or password." > Enter your Apple ID, select the option to reset your password, then choose > Continue. ... > Enter your Recovery Key for two-step verification.* > Choose a trusted device. ... > Enter the verification code. > > Kind Regards, > Ronni > > ? Ronni Brown?s iPad Pro 12.9-inch 256GB > > >> On 6 Mar 2020, at 8:36 am, Matt Falvey <[email protected]> wrote: >> >> ?Hi, I regularly get messages telling me that ?This Mac can?t connect to >> iCloud because of a problem with ?my email address? Open iCloud preferences >> to fix this problem. >> >> I have two options ?Later? and ?iCloud Preferences? >> >> I choose iCloud Preferences and it tells me ?Enter the Apple ID password for >> ?my email account? , The password for ?my email account? needs to be updated. >> >> I use my stored password and it doesn?t work. So I go to the reset password >> option and it tells me I can reset the password using the password I use to >> unlock the computer, I try this and get a spinning wheel of death. >> >> In the meantime and every time I have the same message I look at System >> Preferences and iCloud and it has my photo and my email address there and >> the option to ?Sign Out? at the bottom, which would indicate to me that I am >> already signed in. >> >> But when I go the Account details, under General it has my name and Apple >> ID. But once I press Contact I get the message, ?Enter your password to make >> changes to your account? and it prompts me to enter the password for my >> email account that it hasn?t recognised previously. >> >> Any ideas for a solution anyone? >> >> Thanks. >> >> Matt. >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20200306/a462d9ca/attachment-0001.html> > > ------------------------------ > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.mail-archive.com/[email protected]/maillist.html> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[email protected]> > > End of wamug.org.au-wamug Digest, Vol 103, Issue 9 > ************************************************** -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
