I don't think that problem in fact that div is nested, but more that click
event is not working as it should
Try
browser.button(:id, "*btnAddNewCustomer*").fire_event("onclick")
or
browser.button(:id, "*btnAddNewCustomer*").fire_event("onmousedown")
or
browser.button(:id, "*btnAddNewCustomer*").send_keys :enter
or
browser.button(:id, "*btnAddNewCustomer*").click
browser.button(:id, "*btnAddNewCustomer*").click
to see whether problem in click action
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