I agree with David Blakey, but I would want to be a wee bit more diplomatic about it. LOL
Marketing directors aren't necessarily experts at all aspects of marketing communications. Many have great thinking in terms of overall planning and implementation...but need expert input on design, content writing, and responsivity and usability enhancement. Marketing directors usually know exactly WHAT to say, but not necessarily HOW to say it, nor HOW to structure the information. The "Contact Us" page is a good example of this. It needs subheads, bold disclaimers, and perhaps graphic buttons for "Feedback Form" and "Contact an Attorney" link. It also needs a somewhat more friendly tone of voice, whilst retaining the firm strictness required. LMHO, Steven Streight Web Usability Analysis, Credibility Assessment & Content Writing [EMAIL PROTECTED] ____ • The WDVL Discussion List from WDVL.COM • ____ To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] Send Your Posts To: [EMAIL PROTECTED] To set a personal password send an email to [EMAIL PROTECTED] with the words: "set WDVLTALK pw=yourpassword" in the body of the email. To change subscription settings to the wdvltalk digest version: http://wdvl.internet.com/WDVL/Forum/#sub ________________ http://www.wdvl.com _______________________ You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.