Hmmm, what do you mean they "uninstalled" the printer? How? In what fashion did "... it didn't work... ?" What operating system? If XP, do you have the Recovery Console installed?
Quick and dirty to turn off the machine is to hold in the power button for 4-6 seconds, which forces a cold shutdown. If for some reason that fails (it is a Compaq, after all), turn the unit over, release the spring-loaded slide latch, and remove the battery for 30-45 seconds. When restarting, if it is one of the NT-based OSes (NT, 2000, XP), see if you have an option to start with the last known good configuration. If so, give that a try. If you've got the Recovery Console installed, I believe that you can go to a previous restore point just as if you were in the GUI. Look for a folder in C:\ called cmdcons. If it's there, you've got Recovery Console. More information might help, too. Cheers, Scott ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, June 29, 2004 3:11 PM Subject: [wdvltalk] Laptop problem > Hi all, > > I have a question from a friend that I can't answer. She bought her > mother a Compaq Armada 1700 Laptop for her birthday. They tried to > install a printer (LexMark Z54) and it didn't work so they uninstalled > the printer. When the computer restarted, the screen froze on the > "updating configuration files" screen. They are not able to switch the > computer off. Any ideas? > > TIA, > Riva > > ____ . The WDVL Discussion List from WDVL.COM . ____ > To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] > Send Your Posts To: [EMAIL PROTECTED] > To set a personal password send an email to [EMAIL PROTECTED] with the words: "set WDVLTALK pw=yourpassword" in the body of the email. > To change subscription settings to the wdvltalk digest version: > http://wdvl.internet.com/WDVL/Forum/#sub > > ________________ http://www.wdvl.com _______________________ > > You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] > To unsubscribe send a blank email to %%email.unsub%% > > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > ____ � The WDVL Discussion List from WDVL.COM � ____ To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] Send Your Posts To: [EMAIL PROTECTED] To set a personal password send an email to [EMAIL PROTECTED] with the words: "set WDVLTALK pw=yourpassword" in the body of the email. To change subscription settings to the wdvltalk digest version: http://wdvl.internet.com/WDVL/Forum/#sub ________________ http://www.wdvl.com _______________________ You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
