Suzanne,
It sounds to me like a misconfigured proxy server, or the client software is
not configured for the proxy server properly. I would tell them that the
problems they are seeing are local to them, and that they should try viewing
the sites from somewhere outside of the proxy server.
Suzanne wrote:
> If this were your client what would you tell them? That the problem is
> most likely with their own ISP and not necessarily a widespread problem
> that lots of other users will run into?
--
Making the Web Work for You (tm)
Susan Duncan ([EMAIL PROTECTED]) Voice: (613) 744-3283
Director, Internet Development Fax: (613) 744-1825
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MALICO - Graphic Design and Internet Development
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