Hi All, Just wanted to point out an odd, annoying "bug" that I just encountered when installing a Matrox Millennium G200 card in my NT machine. First, the install program looked like it worked, but upon reboot, I got an error that there was something wrong with the display driver and that NT was just going to use VGA. OK, I figured I'd let it use VGA and try the install again. Same thing on reboot. OK, so I thought maybe Matrox had some newer drivers. Went to their site (which was excruciatingly slow the night I tried it - but much faster the next day), dl'd some new drivers and tried it. No go. It was late and tech support was only open 9-5 M-F. OK. I waited until the next day. Prior to calling, I poked around the tech support, faqs, etc on the Matrox site. Found a little tidbit that I thought might be the problem: "Installing your driver on a machine that has PCAnywhere may not succeed because of a conflict between the Matrox driver and PCAnywhere's "awvideo.dll" file. Delete PCAnywhere to install the drivers; a more recent version of PCAnywhere may also solve the problem". Aye, aye, aye, now how would I have ever figured that out? The install of the driver didn't point out the possible conflict and appeared to go in smooth, but when the driver attempted to load on reboot, NT said "your display adapter is not configured properly...reverting to VGA.". Sheesh. How would I have discovered the conflicting DLL? Now, who's at fault here? Matrox or PCAnywhere? I'm not sure. I wasted quite a bit of time trying to solve this problem myself...nothing in the readme.txt file, either. Glad for the web having the info on it, but wondering, "when exactly should I give up and call tech support next time?". I usually try to figger it out myself. If a company wants to keep their tech support calls low, they need to put this kind of stuff in their readme.txt file (spose it coulda been discovered later, though)...but this experience makes me even more tempted to just call tech support sooner next time....costing them more. </rant> BTW, the Matrox card is installed now and it's sweet. I haven't tried PCAnywhere after the install...will conquer that when I get the time. Jack ____________________________________________________________________ -------------------------------------------------------------------- Join The Web Consultants Association : Register on our web site Now Web Consultants Web Site : http://just4u.com/webconsultants If you lose the instructions All subscription/unsubscribing can be done directly from our website for all our lists. ---------------------------------------------------------------------
