>From EDUPAGE E-MAIL RESPONSES AT A SNAIL'S PACE A recent survey of Fortune 100 companies by e-mail software firm Brightware shows that many respondents allow e-mail to languish for days before responding to it. Four companies took a full week to respond to the question, "What is your corporate headquarters address?" (In one case, Hewlett-Packard took 23 days.) Rapid responders included Texaco, which responded within four minutes, and Albertson's and Costco, both of which responded within five minutes. Overall, fewer than 15% responded within three hours, and 26% either did not accept e-mail or made it so difficult to find e-mail information on their Web sites that a typical user probably would give up looking. (Los Angeles Times 18 Jan 99) Kathy > Kathy E. Gill > DCAC/MRM Methods Communication -- pager 425.568.0195 > Continuous effort -- not strength or intelligence -- is the key to unlocking our >potential. ~ Liane Cardes > Microsoft Exchange: the perfect name for its users' greatest desire! > ____________________________________________________________________ -------------------------------------------------------------------- Join The NEW Web Consultants Association FORUMS and CHAT: Register Today at: http://just4u.com/forums/ Web Consultants Web Site : http://just4u.com/webconsultants Give the Gift of Life This Year... Just4U Stop Smoking Support forum - helping smokers for over three years-tell a friend: http://just4u.com/forums/ To get 500 Banner Ads for FREE go to http://www.linkbuddies.com/start.go?id=111261 ---------------------------------------------------------------------
