On 3 Feb 99, at 19:04, Brent Eades wrote:
> Well, it's not really my site, it's the Bank's, but I would be very
> pleased if any of you could generate an error when using the
> following search facility:
>
> http://ucbswww.bank-banque-canada.ca/fastq_English.htm
> Anyway, a small but significant number of users, on a variety of
> browsers and platforms, cannot use the application; no matter what
> search strings they enter, it returns one of several (so far
> irreproducible) error messages, most implying that they've typed in
> too short or too broad a term.
It unfortunately seems to work on my NT4.0 with IE5.0 system.
Why not run have the server parse the initial form? You can then
insert hidden fields which would include user_agent etc. Or better
yet, just run the initial query as the program itself (and thus
record user_agent etc.).
I entered some odd stuff and the program caught it and told me of my
error (which is not an error).
If it is producing an error message then some program is sending it
for some reason.
On Apache (and so perhaps with your server) you can redirect errors.
I will often redirect errors to a program that will record all the
variables I consider pertinent. This might help ascertain where the
problem is.
Peter
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