I just ran into this same error using the auto-update to come up to 2.8.2. 
I was able to find this solution, but it did cost me about 1.5 hours of 
figuring out what was wrong. Not so bad in the grand scheme of things, but 
maybe the auto-update interface in the admin app could include some way of 
presenting a list of changes and/or known issues. It could just be a link 
to a pdf version or something, downloaded on-demand from the repo. But 
having that link there (maybe with a warning to read it) will likely help 
folks like me to avoid a headache. It's not so much that I can't do the 
search on the list here before upgrading. It's that I didn't know there 
would be a reason to search for such discussions. Having that prominent 
placement of the changes/issues will also (I suspect) save you time helping 
people with questions like this one. But thanks for the time you do spend 
helping on this list. Your answer here saved me many more hours of 
frustration :)

Cheers,

Ian

On Friday, December 6, 2013 9:38:25 PM UTC-5, Massimo Di Pierro wrote:
>
> You missed a few threads discussing this. ;-)
> You need to clear/remove the sessions. The format of the session storage 
> has changed.
>
> On Friday, 6 December 2013 17:55:52 UTC-6, Ivo wrote:
>>
>> I tried upgrading the web2py to 2.8.2 that was a bad idea...
>> it totally killed the web2py app.
>> I redownloaded a clean version and copied over my app now it throws the 
>> weirdest error:
>> <type 'exceptions.NameError'>'dict' object has no attribute 'is_mobile'
>> it traces to user.html, but in reality it's caused by layout.htm
>> the welcome app is working so I had a look inside the layout.html basicly 
>> the same except for a few mods I made that are unrelated.
>>
>> what am I missing? 
>>
>

-- 
Resources:
- http://web2py.com
- http://web2py.com/book (Documentation)
- http://github.com/web2py/web2py (Source code)
- https://code.google.com/p/web2py/issues/list (Report Issues)
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