kudos for finding the solution yourself and posting the solution here.

On Tuesday, 15 December 2015 11:53:35 UTC-6, Lisandro wrote:
>
> I've found the problem: the view rendered by the function has an {{include 
> 'otherview.html'}} and that otherview.html had an error.
> What is strange is that web2py never throwed 500 error :/
>
> In my laptop I have the exact same configuration as in the server (that 
> is, nginx, uwsgi, same web2py version, same routes.py), and here in my 
> laptop it does throw the 500 error. Don't know why in the server hangs 
> until timeout.
>
> El martes, 15 de diciembre de 2015, 11:23:58 (UTC-3), Lisandro escribió:
>>
>> I'm pulling my hair off with this :P
>>
>> My app serves a news website. The database is in postgresql, and I'm 
>> using redis for caching resulting views.
>>
>> I have a controller/function that renders the view of an article.
>> Everything works great. In fact, I have an exact same copy of the app 
>> running for several websites. All of them are publishing articles 
>> correctly, no problem at all.
>>
>> Yesterday we installed a new website, that is, the same app. 
>> After publishing some articles, some of them are inaccessible: the 
>> browser just hangs until 504 gateway timeout is triggered (I'm using uwsgi 
>> with nginx).
>>
>> I already tried:
>> - flusing redis cache
>> - using cache.ram
>> - using no cache at all
>> - activated LOGGING=True in my wsgihandler.py
>>
>>
>> The server has a lot of available resources. Also, it's not a problem of 
>> nginx connections or uwsgi workers, as I said, the app still renders ok all 
>> the articles, except for some of them.
>>
>> I don't know where to look for more details. Nginx error log shows this:
>> 2015/12/15 11:17:28 [error] 26865#0: *1817630 upstream timed out (110: 
>> Connection timed out) while reading response header from upstream, client: 
>> 24.232.71.5, server: mydomain.com.ar, request: "GET 
>> /noticia/108/bbb-beta HTTP/1.1", upstream: 
>> "uwsgi://unix:///tmp/medios.socket", host: "mydomain.com.ar", referrer: "
>> http://mydomain.com.ar/";
>>
>> which is ok, considering the configuration. Basically, the error says 
>> that uwsgi didn't send a response to nginx within 60 seconds.
>> In the uwsgi log, I don't see any errors. It seems like web2py isn't 
>> responding with anything, but I don't know where to check what is web2py 
>> doing.
>>
>> If there is a senior developer, I wouldn't mind to contact by private and 
>> agree some price for the job. I really need to find the cause of the 
>> problem.
>>
>

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