I have faced the same problem. Then I noticed that the application owner 
was somehow the root. I have made myuser as an owner of the application 
with chown. You can try from root... chown  -R youruser:youruser 
APPLICATION_NAME

On Thursday, January 6, 2011 at 2:22:18 AM UTC+6, Magnitus wrote:
>
> Hi, 
>
> some of my users have encountered a weird error on my mock production 
> server. 
>
> They get the following ticket when the first page (login) tries to 
> load: 
>
> Internal error 
>
> Ticket issued: unknown 
>
> Rebooting the server fixed the problem, but I'd still like to get some 
> insight into what could have gone wrong. 
>
> When I look in the ticket directory, I don't see any recent ticket. 
>
> The web2py version I use on the server isn't the most up-to-date 
> (1.88.2). 
>
> With that in mind, would someone have any insight on the type of 
> circumstances that would make Web2py behave in the above manner (not 
> write an actual ticket and display it to the viewer as "unknown")?

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