On Friday, 16 October 2020 15:11:40 UTC+1, Ramos wrote:
>
> This is not good for me , opalstack is offline for support sometimes.....
>
> Webfaction is always on and has a ticketing system with a priority flag!
>

Not sure how you got to that screen - looks like an online chat window?   
I've always just send email direct to supp...@opal....com and someone 
responds pretty quickly.

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