It should be trivial to make a view_tickets app by taking the
appropriate action from admin and add auth.

I encourage people to build one and I will be happy to post it.

Massimo



On Jan 21, 7:51 am, Jeff Bauer <[email protected]> wrote:
> I'm using web2app for a small one-off application in a
> corporate setting, quickly making changes to code to
> get a project done.  Two users behind a corporate
> firewall.  It's become a real hassle when application
> errors occur because the tickets aren't visible.
>
> I can understand not making the admin interface
> accessible over an insecure connection, but because
> the ticket notification is tied to the admin system,
> here's what I have to do:
>
> - user reports an error, sends me the ticket
> - I fire up another copy of web2py on a different port
> - run a proxy: ssh -L 8001:127.0.0.1:8001 [email protected]
> - get the ticket info
> - shut everything down
>
> That's a lot of work just to get a traceback when attempting
> rapid development. There are settings where read-only access
> to the ticket info is justified, even if you don't want to
> grant users full admin access.
>
> --
> Jeff Bauer
> Rubicon, Inc.
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