Google Code has an API for Issue Tracker
http://code.google.com/p/support/wiki/IssueTrackerAPIPython

<http://code.google.com/p/support/wiki/IssueTrackerAPIPython>I imagine a
form in /admin and tickets page where user fill some comment and include the
ticket file (maybe), I just sont know how to deal with the auth.

2010/12/27 Jonathan Lundell <[email protected]>

> On Dec 27, 2010, at 8:20 AM, Bruno Rocha wrote:
>
> Many issues have emerged here in the list, I think it
> looks a little messy to manage these issues in this group.
>
> I think it's very important to post the issue here and report it as
> this can generate a good discussion between other users (and often was not
> even a bug, and sometimes can be solved here)
>
> But in parallel we need to post a Issue in Google Code Project Page. ( I
> think it will help Massimo and other contributors to manage open issues)
>
> Please, when a issue is really identified go to ->
> http://code.google.com/p/web2py/issues/list and post it.
>
> I dont know if Google Code has an API for entering the issues (BitBucket
> has), we can try to include a 'report issue' in admin and in tickets page.
>
> (BitBucket has a better issue management page IMHO)
>
> By now, posting issue in GoogleCode will help a lot (I think)
>
>
> Posting issues is useful to the extent that the reports are complete. Joel
> Spolsky's list of good software practices <
> http://www.joelonsoftware.com/articles/fog0000000043.html> includes
> bug-database item, which reads in part:
>
> Bug databases can be complicated or simple. A minimal useful bug database
> must include the following data for every bug:
>
>    - complete steps to reproduce the bug
>    - expected behavior
>    - observed (buggy) behavior
>    - who it's assigned to
>    - whether it has been fixed or not
>
>
> That's a high standard, but I think it's necessary. More detail:
> http://www.joelonsoftware.com/articles/fog0000000029.html
>
>


-- 

Bruno Rocha
http://about.me/rochacbruno/bio

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