Further information: I get the no ticket number when running the app through https logged in as normal user:
Internal errorTicket issued: unknown<https://zenex.webfactional.com/admin/default/ticket/unknown> While I am also logged in as admin in another tab. How do I solve this? I need to help the customer. Regards Johann -- May grace and peace be yours in abundance through the full knowledge of God and of Jesus our Lord! His divine power has given us everything we need for life and godliness through the full knowledge of the one who called us by his own glory and excellence. 2 Pet. 1:2b,3a
