Hi,

On Mar 23, 2006, at 6:42 AM, Jean-François Veillette wrote:

Thanks Chuck !
I like the proxy idea, we where thinking something around netstat, but a proxy might be better. We will ask our admins to take a look.

Further information :

- yesterday, trying to debug the apache configuration, we realized that we where not using the apache-wo adaptor at all, we where using the cgi-bin adaptor. Last night, we reconfigured the server properly, we will see today how it goes with an optimized adaptor.

I doubt this will help. We have seen the same error with the mod_webobjects adaptor.


- yesterday, we created /tmp/logWebObjects to get adaptor logs, we didn't have any failure during the day. But users reported that the application was slower than usual (expected).

That is an interesting outcome. It certainly suggests a problem with the adaptor.

- yesterday, we tried as much as we could, but where not able to reproduce the problem.

- The test that I mentionned earlier (original post) where we where able to reproduce the problem with FF and IE, I have to add that the 2 sessions where not on the same application instance, FF was on one app instance and IE on another. So unless real users where concurent with either one, this lead us to think that it's not application related, but network/apache related.

- When the user hit this problem, it receive an application not available page (returned by the adaptor when the application is not responding). We do not know the sequence, which come first (upload stream failure first, or app not responding first).

I have not seen a connection between those. Are you running multiple instances?


- Our users are on PC/IE (not sure exactly which version but a recent one). But we where able to get the error internally with Safari/FF.

There goes that idea.  :-)


Another thing to try is FastCGI. I think that there is an adaptor for this in Project Wonder. Perhaps that one does not have this bug?


Chuck



Le 06-03-22, à 22:38, Chuck Hill a écrit :

Hi,

On Mar 22, 2006, at 11:16 AM, Jean-François Veillette wrote:

Situation :
We have an application where users can submit files to the system. We use WOFileUpload to stream the file directly to the disk. There is at least 500 files uploaded per day (up to 1000), counting for something between 100Mb and 150Mb of data.

Problem :
Every day, we get about 2 to 5 upload that fails with :
 Error writing to output stream: [EMAIL PROTECTED]
java.io.IOException: Connection reset by peer: Amount read didn't match content-length

I have seen that a lot in my applications that do uploads and I had always thought it was the user clicking stop, closing the browser, network interruptions of the upload stream etc.


And at that point, we are looking for tips on where/what to look to fix the problem.

Here is the Stack on one such problem :
java.lang.RuntimeException: Error writing to output stream:
[EMAIL PROTECTED]
java.io.IOException: Connection reset by peer: Amount read didn't match content-length at com.webobjects.appserver._private.WOFileUpload.takeValuesFromRequest (WOFileUpload.java:271) at com.webobjects.appserver._private.WODynamicGroup.takeChildrenValuesF romRequest(WODynamicGroup.java:81) at com.webobjects.appserver._private.WODynamicGroup.takeValuesFromReque st(WODynamicGroup.java:89) at com.webobjects.appserver._private.WOConditional.takeValuesFromReques t(WOConditional.java:41) at com.webobjects.appserver._private.WODynamicGroup.takeChildrenValuesF romRequest(WODynamicGroup.java:81)
...

Server configuration :
On this server, we run both apache 1.x and multiples wo applications (multiple application and multiple instances) : WO5.2.3 / Apache 1.x / MacOS-X 10.3.9.

My own impression :
We can reproduce the problem when 2 sessions (one Mac/FireFox, one PC/IE) tries to upload a file (less than 1 mb each). After a couple of successful tries (up to 3) we where able to generate the error.

That is interesting. It seems to rule out my assumptions above. The "java.io.IOException: Connection reset by peer" part does make it look as if the app sees a truncated stream.

Does it happen for both browsers or only IE or only FireFox? It is probably worth putting a proxy between the browser and the app to see what is getting sent / received.


So this lead me to think about a thread/race condition problem either on the apache-wo adaptor or in the application implementation about file upload.

The requests to Apache should be dispatched in their own thread and the requests into the application are also dispatched into their own thread. I can't think of where the problem would be in the application side. I don't know Apache architecture very well. It could be that there is a race condition when two upload streams come in at once.

Chuck


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